Body language can affect the words that a person is saying, enough to negate the intended message. Learn how to change what your body is saying within one minute.
Michael Soto, 2018 FenderBender Awards nominee and pioneer for his career, traveled from Puerto Rico to the U.S. to start a career with more opportunities. Here have been his keys for becoming a top technician at his shop.
Leroy Rush, Sherwin-Williams business development manager, and other collision industry veterans share how to eliminate wasted time during the repair process and increase the hours worked on each vehicle.
One of the best ways to beat the technician shortage and win against the collision repair industry’s giants is to keep your shop’s tools and technology updated. Here’s a seven-step plan for building a technology and tools budget.
Education is a must in any shop, so why not designate your very own space in-house? Here’s what you need to do to turn your shop into a training powerhouse.
As Tesla moves away from live classroom training to reduce costs and improve training accessibility, I-CAR predicts a future collision repair training environment that is online-based. Here’s what you can expect from I-CAR’s online training platform, which will be combined with a live classroom demonstrations and could very well reflect OEMs’ shift into online training.
As the connected car market grows and OEM data becomes more accessible, the better position collision repair shops will be in to repair vehicles equipped with advanced technology. Once you understand the connected car landscape and the opportunities available to you, you can prepare for that future.
Leading the way with top-notch resources, facilities and instructors, Toyota offers Collision Repair & Refinish Training (CR&RT) to both Toyota dealers and independent repair shops.
Two people who were nearly killed in a burning vehicle are suing both John Eagle and the collision repair shop’s DRP partner, State Farm. And, regardless if the the plaintiffs win or not, Erica Eversman said the fallout from the case will affect collision-insurer relationships, increase public awareness of OEM procedures, and could lead to a class action lawsuit.
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