While his father oversaw the evolution of the DRP, Tyler Scott Graham oversaw the evolution of the shop’s production process, and now those two styles have coalesced at the $3.5 million shop. Graham’s father credits the shop’s 60 percent rise in sales over the past five years to his son’s rigorous pre-production process.
What is likely killing your cycle time the most is your repair planning process. Through interviews with the nation’s top operations and statistical data culled from the FenderBender Industry Survey, here are five repair planning strategies you should implement immediately to achieve ultimate throughput.
Leroy Rush, Sherwin-Williams business development manager, and other collision industry veterans share how to eliminate wasted time during the repair process and increase the hours worked on each vehicle.
If these millennial shop owners can agree on one piece of advice, it’s this: Don’t be afraid of change. To prove adaptation is essential the ever-changing collision repair industry, they each detailed the progressive strategies that will separate them from the pack in the new year.
When you’re constantly focused on the daily operations of your shop, it can be hard to focus on the larger picture. Take a look at areas where you can cut back and assign your tasks to others.
How a collision manager turned an operation around by reshuffling his roster of technicians, bringing in new shop technologies, and maintaining the shop’s razor-sharp focus on high-quality, truly OEM-grade repairs.
The 2017 FenderBender KPI Survey found that, while improving cycle time and touch time doesn’t necessarily improve labor sales gross profits, a focus on efficiency and productivity does—immensely.
The increasing number of hours per day technicians physically touch cars goes on to improve cycle time, efficiency, productivity, and net profit margins. Here’s how those four KPIs stacked up to various reported touch times in our 2017 FenderBender KPI Survey.
Statistics from the 2017 FenderBender KPI Survey show that lower supplement ratios lead to drastically improved sales. From cycle time to NPS to net profit, here’s how supplement ratios affect collision repair shops.
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