As more customers move to digital interactions and vehicle technology rapidly evolves, it’s important to consider how your shop can adapt to new ways of doing business.
Kim Barks, owner of Complete Car & RV Repair, has grown her family’s body shop from a staff of 3 people to a business that does over $2 million in revenue.
One Nevada repair facility provides ample evidence that, by focusing on customer service above all else, a shop can increase revenue regardless of how many DRPs it has.
I-CAR’s new repair tool and website, BodyShopology.com, connects drivers with the highest-trained technicians and the shops best poised to repair their vehicle.
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