Becoming a Destination Shop January 17, 2023 Todd Kortemeier No Comments Employers are trying new things to not only attract the best talent but retain it in a difficult market. Read More
Perks for Part-Timers November 7, 2022 Matt Hudson No Comments How to offer a little something extra to employees who don’t get full-time benefits. Read More
Discipline with Care October 14, 2022 Noah Brown No Comments Learn how to effectively deal with problem behavior from employees before it gets out of hand. Read More
Shared Success August 8, 2022 Zane Douglas No Comments Operating a successful business in Maine, Shawn Moody lets coworkers own shares of his company to share in the profit they’ve helped him build.Read More
Keep it Flexible: How to Write an Employee Handbook June 29, 2022 Mike Munzenrider No Comments An employment lawyer breaks down how to protect and promote your shop with a well-written employee handbook.Read More
Sponsored By ProColor Collision The Battle for Talent For many years, the collision repair industry has been grappling with the issue of labor shortages. It is unlikely that a long-term solution will be found soon, says Steve Leal. April 1, 2022 Sponsored Content No Comments Find the right hands to keep the engine of your business running smoothly Read More
The Ins and Outs of Employee Goals December 1, 2021 FenderBender Staff Reporters No Comments Encouraging your team members will pay dividends for your business.Read More
Home in Time for Dinner October 4, 2021 Ella Schulte No Comments Keeping your all-star tech is often easier said than done. Here’s how to entice them to stay.Read More
Sponsored By Fix Auto USA How to Find, Build and Keep Your Employees September 13, 2021 Sponsored Content No Comments Check out the latest recorded webinar sponsored by Fix Auto USA to learn how to build a strong culture to help you eliminate your staffing challenges.Read More
How To Make Your Onboarding Orderly August 2, 2021 Mike Munzenrider No Comments Background checks and paperwork—it’s best to have a process in place for bringing in new shop hires.Read More
Make Every Interaction an Interview July 16, 2021 Caleb Brooks No Comments Design your hiring process so it values people over skills.Read More
A Year of Challenges and Growth June 1, 2021 No Comments How the past year has affected the industry of heavy-duty truck repair.Read More
Remaking a Shop’s Image from the Inside Out April 2, 2021 Mike Munzenrider No Comments How an experienced manager took a body shop with a bad reputation and invested in its rehabilitation.Read More
Best Workplaces 2021: The Right People, Right Place March 1, 2021 Mike Munzenrider No Comments Putting employees into situations where they could thrive, helped this Missouri MSO thrive, too.Read More
Best Workplaces 2021: The Value-Added Workplace March 1, 2021 Mike Munzenrider No Comments Tasking techs and managers with identifying this Kentucky MSO’s values brought everyone together.Read More
Best Workplaces 2021: Do It Right the First Time March 1, 2021 Natalie Ryder No Comments This collision repair shop in rural Texas is dedicated to quality, education, and support for its small staff.Read More
Cropper: No Body Shop Experience? No Problem February 24, 2021 Ryan Cropper No Comments It’s not a must to hire people with industry experience—tap folks who have skills outside collision repair.Read More
Empathy: The Secret to Stellar Customer Service February 19, 2021 Maraya King One Comment Meeting customers where they’re at makes it more likely that they’ll come back.Read More
How Testing Can Help You Nail Your Next Hire February 17, 2021 Mike Munzenrider No Comments Personality tests and assessments can help you ID the right candidate for any job at your collision repair shop.Read More
Cropper: The End is in Sight January 29, 2021 Ryan Cropper No Comments Now that people are getting vaccinated, keep holding on to carry your shop through COVID-19.Read More
Small Shops With Big Returns January 4, 2021 No Comments The operators of three shops discuss how they’ve managed to distinguish themselves, while staffing six or fewer people.Read More
Boggs: Take My Father’s Lead December 30, 2020 Jason Boggs No Comments How my dad taught me to run my shop—by example.Read More
Rains: Being a Talent Magnet December 28, 2020 Kevin Rains No Comments Wondering how to attract and retain the best talent? These 12 questions, as answered by employees, could be a starting point.Read More
The Keys to One-on-One Meetings November 24, 2020 Natalie Ryder No Comments A communications strategist and coach shares the secrets of conducting successful one-on-one meetings, through his six-step process.Read More
Sponsored By I-CAR Accelerate Your Shop’s Training, Skills & Revenue November 11, 2020 Sponsored Content No Comments I-CAR’s new Get to Gold Class package is a groundbreaking solution to achieving the next levelRead More