Balise Collision Repair is celebrating again after being named Toyota Certified Collision Centers (TCCC) Shop of the Year for the third year in a row.
The Triple Crown winner is an R-M customer with five collision centers servicing Springfield, Mass. and Warwick, Rhode Island, and has received the award for three consecutive years – an uncommon and difficult goal to reach for any shop. Balise was recognized for its achievements and continuing to meet rigorous criteria year after year.
“I always talk about how important this award is because it’s a team award,” said Brian Stone, Vice President of Collision for Balise Motor Sales. “We couldn’t reach this achievement without every single member of our team buying into our mission to do the right thing and put the customer first.”
Balise Collision has been a Toyota Certified Collision Repair Center since 2010 and holds certifications from 19 other manufacturers. Each member of the team is dedicated to ensuring that customer vehicles are repaired properly and safely according to OEM repair procedures and that their staff is trained to repair today’s complex vehicles. Balise is also an I-CAR Gold Class collision repair facility.
Every year, Toyota awards a small, medium and large shop that meet all requirements of the TCCC program and complete all repairs according to Toyota’s repair procedures. Requirements include demonstration of exemplary achievement of master level training in all departments, strong financials, consistent improvement of key performance indicators and exceptional customer satisfaction scores.
About BASF Automotive Refinish
BASF's Automotive Refinish business manufactures and markets coatings for the collision repair, commercial fleet and automotive specialty markets. Its paint products are supported by technical training programs, advanced color information systems, business management and planning tools. For more information visit http://www.basfrefinish.com
About BASF
BASF Corporation, headquartered in Florham Park, New Jersey, is the North American affiliate of BASF SE, Ludwigshafen, Germany. BASF has more than 20,000 employees in North America and had sales of around $20 billion in 2018. For more information about BASF’s North American operations, visit www.basf.com.
At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. The approximately 122,000 employees in the BASF Group work on contributing to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio is organized into six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of around €63 billion in 2018. BASF shares are traded on the stock exchanges in Frankfurt (BAS), London (BFA) and Zurich (BAS). Further information at www.basf.com.