The following shops were awarded for their top scores in KPI utilization and Customer Service Index (CSI) tool management: ·        2019 Mitchell CSI Award – Excellence Auto Collision for best utilization of the CSI reporting system. ·        2019 Ultimate Performer Award – B&D Autobody & Glass for best utilization of KPI reporting system. BMW recognizes one shop from each of its three regions as a BMW CCRC Best Audit Results winner, and names one of these CCRCs as Canada's top performer -- CCRC of the Year. Two out of the three 2019 regional winners were BASF shops.

Paul Bird, BMW Canada; Adrian Broomfield , Doug’s Place; Gary Lin, BMW Canada; Todd Noble, BMW Canada; Don Teevens, CONSOLIDATED Dealers; Jack Desenna, Doug’s Place; Nelson Santos, Doug’s Place; Emile Fremont, Color Compass; John Scetta, Performance Collision; Greg Fenzl, CONSOLIDATED Dealers; Mark Millson, Excellence Auto Collision; Brian Busby, ART; and Jefff Wildman, BASF Refinish.

·        2019 CCRC Best Audit Results, Western Region – Doug’s Place Strathcona Collision Repairs.

·        2019 CCRC Best Audit Results, Central Region – Performance Collision and Restyling.

One of the winning shops for the regional awards was also the national winner:

·        2019 CCRC of the Year – Performance Collision and Restyling.

“These shops are best in class for winning this award,” said Mark Huisman, Business Manager for BASF Refinish Canada. “We value our relationship with BMW and look forward to many more rewarding years of partnership and growth.”

All winners utilize KPIs and CSI tools to manage their operations, competing for the highest scores in each category while meeting 100% of training requirements. The awards complement the strong global partnership between BASF and BMW at all levels, while demonstrating why BMW globally recommends the world-class luxury finish that Glasurit promises to users around the world.

About BASF Automotive Refinish
BASF's Automotive Refinish business manufactures and markets coatings for the collision repair, commercial fleet and automotive specialty markets. Its paint products are supported by technical training programs, advanced color information systems, business management and planning tools. For more information visit http://www.basfrefinish.com
 
About BASF
BASF Corporation, headquartered in Florham Park, New Jersey, is the North American affiliate of BASF SE, Ludwigshafen, Germany. BASF has more than 20,000 employees in North America and had sales of around $20 billion in 2018. For more information about BASF’s North American operations, visit www.basf.com.  At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. The approximately 122,000 employees in the BASF Group work on contributing to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio is organized into six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of around €63 billion in 2018. BASF shares are traded on the stock exchanges in Frankfurt (BAS), London (BFA) and Zurich (BAS). Further information at www.basf.com.