Can I help you?

"I'm old-school. I believe if you're going to do something, you should do it right, do it willingly, do it with grace, or don't do it at all...
Jan. 1, 2020

About the Author

Mitch Schneider

Mitch Schneider is founder and past president of the Federation of Automotive Qualified Technicians, a professional society of auto repair technicians. He is an ASE-certified Master Technician and a member of the Society of Automotive Engineers.
Subscribe to our Newsletters

Latest in Operations

Denice Woller Photography
laura_kottschade_woller_photography40
Of your shop’s gross profit, 60% is from labor production on vehicles. Here is how to maximize that output.
June 23, 2025
Bailey Davidson
THE NEXT GENERATION: James Ivanowski's (left) oldest son, Jonah (far right) works as an estimator and is involved in most high-level decisions for the business.
Proud of their legacy, Hollingsworth Auto Service’s family owners have pivoted to meet the industry’s shifting needs.
June 17, 2025
Dave Dunn
ALWAYS BE RECRUITING: Dave Dunn has run Dave's Auto Body for nearly 50 years, and his approach to recruiting has included a 'waiting line' of viable candidates.
You can turn recruiting into your shop’s strength with just 30 minutes every quarter.
June 16, 2025