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STRONGSVILLE, Ohio — PPG’s MVP Business Solutions team will host a conference for collision center owners and managers March 9 to 11, 2009, at the Hilton Resort at Squaw Peak in Phoenix. Management training, peer exchange and expert speakers will aim to help shop owners improve shop performance and competitiveness.
“We are in the middle of a very difficult perfect storm in our industry,” says Jim Berkey, director, Business Solutions Group, PPG Automotive Refinish. “Collision centers are seeing fewer repair opportunities, fewer resources, shrinking profits, increased insurer influence and it’s all happening in the middle of a struggling economy. Moving forward, today’s collision centers must understand the new game is quality, speed and cost. The PPG MVP program has the means to help our collision center owners come out of this stronger, better positioned and set for genuine success.”
Keynote speakers include Michael Martyn, founder of SISU Consulting Service; and John Foppe, veteran author, trainer and adviser to executives. PPG said Martyn is an expert in dramatically increasing the speed and effectiveness of process improvement, and he will discuss proven techniques for managing quick change and developing employee-driven continuous improvement programs. Foppe, an inspirational speaker, will present the difference between “Get it done” and “Make it happen” companies – the latter being organizations in which employees love their work, exceed their goals and elate their customers.
Seminars include 5S Workplace Organization and Point of Use Tools; The Throughput Performance Journey; The Practical Application of Lean Six Sigma for Collision Repair; Building a Winning Team; Creating a Winning Culture; The Art of Effective Execution; Developing Self-Managed Workgroups; and Problem Solving and Process Improvement through Effective Facilitation
Discussion groups will offer an opportunity for peer-to-peer exchange of business strategies, best practices and innovations. Group topics include Repair Planning Best Practices; Throughput Performance Solutions; Dealership Collision Center Management; Finding, Keeping and Developing Top Performers; and Marketing Best Practices.
Conference attendance is open to owners and managers of collision centers using PPG Refinish products. For more information and to register for the conference, visit www.mvpconference.com. For more information about PPG MVP Business Solutions, call the MVP Hotline at (440) 572-6199 or e-mail [email protected].
