General Casualty Insurance extends agreement with Mitchell

SAN DIEGO — General Casualty Insurance Companies, a regional property and casualty (P&C) insurance provider, has signed a multi-year contract with Mitchell International, Inc. for its estimating and specialty database solutions. Under the terms of the agreement, General Casualty will continue using Mitchell’s UltraMate estimating solution for automobiles, motorcycles, marine craft and medium and heavy trucks. General Casualty operates exclusively through an independent agency system and offers a complete line of P&C insurance products for homes, autos and businesses in 25 states. It is one of the largest independent agency writers in Wisconsin and is among the top 70 property and casualty insurers in the United States.

Mitchell says its estimating solution uses its own comprehensive database to gather essential claim data, such as vehicle parts and labor times, and organizes and routes the information while simplifying the collection and flow of critical documents and tasks within and between business partners. The solution, which includes increasingly popular specialty vehicles such as motorcycles, marine craft, RVs, and medium and heavy trucks, helps to create complete and accurate estimates that reduce cycle times for repairs and improve customer satisfaction.

According to the Motorcycle Industry Council, motorcycle sales are growing exponentially. Over the last 12 years, the popularity of biking has steadily increased, and in just the last four years alone, 24 percent more motorcycles were sold than in the last decade. Mitchell says that its UltraMate Specialty Estimating solution will help ensure that collision claims involving specialty vehicles are expeditiously handled in the same trusted manner as automobile claims.