“The 2011 survey results show a clear and growing preference by drivers for what we call the Full- Service Advantage,” says Tom O’Brien, the chain’s president and CEO.
“Our Petro Iron Skillet restaurants and TA Truck Service facilities were particularly dominant in their individual categories, and have been so for many years,” he reports.
“Our efforts to provide the best service to our customers start with our respect for them. I am very excited that our customers are feeling that respect and have reflected that feeling back to us in this survey, particularly in categories related to the friendliness of our employees and the trust our customers have in us,” O’Brien points out.
TA has locations in 41 states and Canada operating under the TravelCenters of America and Petro nameplates. They have diesel and gasoline fueling services, full- and quick-service restaurants, 24- hour convenience stores, heavy truck maintenance services, RoadSquad (24/7/365 emergency roadside service), electronic communication (WiFi), and other services.For more information, visit www.tatravelcenters.com and www.petrotruckstops.com.