Global Trends: Changing the course of the collision repair business in Canada

ollision Industry Forum will bring industry experts together at NACE to examine how global trends provide a window into future developments in the Canadian collision repair business.  Keynote speaker, David Lingham, IBIS Board and Director, Orbis Business Impact is joined by Canadian experts:

Patrice Marcil           Strategic Planning, Training & Customer care Manager - Axalta

Rick Orser                  Business Manager, Automotive Aftermarket Division - 3M Company Canada

Dave Smith                Country Manager VR/CV, Canada - AkzoNobel

Roland Taube           Director, PBE Operations, Canada - LKQ

David and CCIF guest speakers will discuss:

•                     What are the top line trends around the world which might make Canada smile or scowl?

•                     Repair segmentation: Does it exist? Is it the model for the future?

•                     Battle for the customer between Insurers and OEM’s - how will telematics change the equilibrium?

•                     What does this mean for Bodyshops? Fewer companies doing more of the work?

•                     Buy or lease? Drive or not drive? Car or no car? The future generations view of mobility.

•                     Accelerating change requires critical thinking, making the right business plan more important than ever.

Larry Jefferies, CCIF Chairman will moderate a panel discussion called "Made in Canada Solutions to Global Challenges".  The panel will look at: 

•                     The future of the claims process: Control of the customer experience in Canada.

•                     Alternative service models: How to best serve Canadian consumers.

•                     Safe repairs: The value of predictive estimating, OE repair programs, and keeping up with change.

Panelists:

Dennis Carlini           President - Windsor CARSTAR Collision

Joe Carvalho             Manager, National Auto Vendor Programs, Claims - Economical Insurance

Paul Stella                 Manager, Collision Repair & Refinish - Toyota Canada Inc

Paul Prochilo            Director, Corporate Strategy - Prochilo Brothers Collision

Registration includes an exclusive CCIF Cocktail Reception following the conference where leading Canadian and US collision industry stakeholders will enjoy great food, a host bar, and one of the best networking opportunities at NACE. Visit www.ccif.ca for more information.

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The Canadian Collision Industry Forum (CCIF) provides a national venue for all collision industry stakeholders- collision repairers, suppliers, insurers, associations, OE’s, and educators - to network, share information, and collaborate to develop solutions to common industry issues and challenges.

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