Toyota announces Certified Collision Centers of the Year

For the 18th consecutive year, Toyota Motor North America, Inc. (TMNA), has awarded three collision centers as Toyota Certified Collision Centers (TCCC) of the Year.

ABRN Wire Reports

March 11, 2020

2 min read

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For the 18th consecutive year, Toyota Motor North America, Inc. (TMNA), has awarded three collision centers as Toyota Certified Collision Centers (TCCC) of the Year. This national award is based on a 12-month evaluation of customer satisfaction, collision sales growth, employee certifications, and benchmark achievements. The recipients are:

Balise Collision Center/Balise Toyota of Warwick
Warwick, R.I.
Bennett Collision Center/Bennett Toyota
Allentown, Pa.
Tansky Sawmill Collision Center/Tansky Sawmill Toyota
Columbus, Ohio

This is the third straight year that Balise and Bennett has won this award; Tansky Sawmill wins for the first time.

“It’s a privilege to name Balise, Bennett and Tansky Sawmill as winners of this prestigious award for their professionalism and ultimate dedication to the safety of our customers,” said George R. Irving, Jr., senior manager of Toyota Collision Operations at TMNA. “This award represents their on-going commitment to customer satisfaction, vehicle safety and quality, and extensive repair to surpass customers’ expectations.”

Recipients of this award are selected based on the volume of repairs, as well as achievements in master level training in all collision center departments, strong financials, consistent improvement of key performance indicators and exceptional customer satisfaction scores.

Today's increasingly sophisticated vehicles feature an ever-growing number of components, parts and advanced materials, resulting in rapidly-changing collision repair techniques and processes that require extensive training of every collision technician to be able to perform complete repairs for maximum vehicle safety.

TCCC is dedicated to improving collision repairs by repairing Toyota vehicles to exact repair procedures for the benefit of customers. Only a small percent of all collision centers nationwide meets the rigorous training requirements for collision managers, estimators, repair and refinish technicians to achieve and maintain high levels of quality, profitability and customer satisfaction.

About Toyota
Toyota (NYSE:TM) has been a part of the cultural fabric in the U.S. and North America for more than 60 years, and is committed to advancing sustainable, next-generation mobility through our Toyota and Lexus brands. During that time, Toyota has created a tremendous value chain as our teams have contributed to world-class design, engineering, and assembly of more than 40 million cars and trucks in North America, where we have 14 manufacturing plants, 15 including our joint venture in Alabama (10 in the U.S.), and directly employ more than 47,000 people (over 36,000 in the U.S.). Our 1,800 North American dealerships (nearly 1,500 in the U.S.) sold nearly 2.8 million cars and trucks (nearly 2.4 million in the U.S.) in 2019.