FenderBender Roundtable: How Collision Repair Shops Are Protecting Profit in a Tough Market
Despite reduced accident frequency and claims filed, there are OEMs and dedicated wholesalers offering creative solutions to address these headwinds and operate as partners in the success of your business as a collision repairer.
Collision Advice President and Owner Mike Anderson says collision repair shops have an opportunity to strengthen the profitability of the entire supply chain by improving their own repair planning.
"If collision repair shops expect a better discount or margin, they need to be a best-in-class customer and not have four or five parts orders per job," Anderson said. "They need to be more loyal to their dealership partners."
In this panel discussion, industry leaders from OEMs and collision repair share what they're seeing across North America and what successful shops and wholesale parts departments are doing differently.
You'll hear practical insights on:
- Why collision repair opportunities are shrinking
- The surprising rise in customer-pay repairs
- How increasing total loss rates are impacting shops
- Why protecting profit margins matters more than pursuing pure volume
- Strategies OEMs are using to support dealerships and collision centers
- How dealerships and repair shops can work together for long-term success
Featuring:
- Mike Anderson, Collision Advice
- Michael Datema, Stellantis/Mopar
- Chris Messer, EndeavorB2B
- Paul Samuelson, Nissan North America
- Jeff Tripp, Subaru of America