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  • April 2024

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    Columnists

    Lobsiger: What’s your marketing strategy?

    April 15, 2024
    With proper marketing 'activities,' we can leave MORE dollars in our customers’ pockets and take LESS of them to pay outside marketing vendors.
    Global Finishing Solutions
    Articles

    Standardize and Improve Business Processes with Lean

    April 12, 2024
    Confront Errors as Opportunities and Track Their Frequency
    Subaru
    Articles

    Verifying/Regulating ADAS Repairs: How Do We regulate Ourselves Before the Government Does?

    April 11, 2024
    Certification or another mechanism needs to exist to verify that ADAS repairs comply with vehicle manufacturer repair procedures and standards.
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    Articles

    Getting the Most out of Your Equipment

    April 10, 2024
    Specialization is more necessary than ever before, and OEM certification may be the key to unlock your shop’s full potential.
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    Articles

    When Communicating Delays, Promise to Communicate 

    April 8, 2024
    Production delays are unpredictable; above all, let customers know they can count on getting updates.

    More content from April 2024

    Courtesy of Car Crafters
    Articles

    Implementing an Effective Predelivery Checklist 

    April 5, 2024
    Make sure no detail goes unnoticed.
    Courtesy of Cole's Collision
    Articles

    Crash Course in Success

    April 4, 2024
    Cole's Collision's Blueprint for MSO Success
    Articles

    Growing the Independent MSO: Create More Value by Scaling Up  

    Valuations for MSOs differ from single shops. Learn how growing to three locations can generate multiples of value.
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    Articles

    War, Strikes, and Upgrades: The 2024 Outlook for Collision Repair

    What we see in the news often doesn't impact us. But the recent turmoil has some knock-on effects on the cost to ship parts.
    Photo courtesy of Collision Engineering
    Articles

    The Tools to Be Successful

    April 1, 2024
    The Collision Engineering Program Brings Education and Industry Together in a Collaborative Partnership.
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    Driver's Seat

    Happy, healthy, and productive

    April 1, 2024
    Is your shop a welcoming environment for technicians?
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    Columns

    Bryant: Why Everything of Value Stems from Trust 

    April 1, 2024
    Nurture this invaluable asset to help retain employees, engage customers, and differentiate your business.
    Columns

    Menefee: Navigating Insurance Coverages for the Vehicle in Your Shop 

    April 1, 2024
    Having some knowledge of various insurance policies can prepare you for a coverage limit issue and allow you to advocate for your customer.
    Carriage Shoppe
    Home

    Snap Shop: Carriage Shoppe

    The previous owners of the building sold classic American antiques and left some of their inventory to Carriage Shoppe when they took it over.