Integrate Facebook Messenger into Your Business's Website

The feature, Customer Chat, is a plugin that will allow businesses to manage live chats with customers either through Facebook or the business's website.
Nov. 17, 2017

Nov. 17, 2017—Facebook recently introduced a new feature that will allow business owners to integrate Facebook Messenger into their businesses' websites, according to a Small Biz Trends report.

The feature, Customer Chat, is a plugin that will allow businesses to manage live chats with customers either through Facebook or the business's website. This plugin is especially beneficial for today's customers that are always on the go or on their mobile devices, since Facebook Messenger can be accessed via phone, tablet or desktop computer.

Additionally, businesses will reap the benefits because they can track and easily log their conversations with customers and they can use Messenger's payment features too. 

The plugin is currently in a closed testing phase. 

Subscribe to our Newsletters

Latest in News

AASP/NJ
Northeast 2025 Education
Classes are filling up for the educational component of AASP/NJ’s NORTHEAST 2025 Automotive Services Show set for March 14-16 at the Meadowlands Exposition Center in Secaucus,...
March 11, 2025
pexelsgustavofring6720502
ADAS Network offers a dynamic space where professionals can access “just-in-time” information and connect with a global community of experts.
March 10, 2025
NABC
NABC 02
The presentation took place at the Joe Hudson collision center in Birmingham, Alabama.
March 10, 2025