March 26, 2015—CCC Information Services on Thursday announced the availability of its 2015 Crash Course, an in-depth report that focuses on the trends and business drivers impacting the auto physical damage industry.
This year's report examines "Smart Connections," the pervasiveness of technology and the availability of data being shared between consumers, vehicles, insurers and repairers.
"The ubiquitous nature of technology among consumers, businesses and within vehicles is creating vast amounts of data and information that can be analyzed and applied to better service consumers, tailor products and identify new business opportunities," said Susanna Gotsch, lead industry analyst at CCC Information Services. "
Crash Course is compiled using research and information from a range of sources and an aggregated set of data from CCC. The report also provides analysis on repair costs, total loss trends and other factors that contribute to the performance of the claims and collision repair industry.
The report can be downloaded from the CCC website.