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The 2015 How I Work Survey

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Business owners and operators are often defined by the success of their operations. But KPIs don’t tell the whole story.

In 2013, FenderBender launched its initial How I Work survey to dig into the aspects that make shop operators successful— the experiences, educational backgrounds, leadership philosophies and business practices that allow each industry leader to thrive in his or her unique business.

Two years later, we’ve done the same, with our 2015 How I Work survey, sponsored by PPG. The challenges facing the industry today are no less daunting than they were in 2013, but neither is the resolve of the business operators working to overcome them. The following pages profile those operators, providing a snapshot of what it means to be a collision repair leader in 2015.

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Participant Profile

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Education-Past and Present

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Industry Background

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Day to Day in the Shop

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Day to Day in the Shop

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Managing Staff

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Business Plans

 

JUMP TO SECTION:
• Participant Profile  • Education—Past and Present  • Industry Background   • Years Worked In The Collision Repair Industry  • Day‑To‑Day In the Shop • Managing Staff  • Business Plans  • Shop Performance and Industry Outlook

 

 

Shop Performance and Industry Outlook

 

JUMP TO SECTION:
• Participant Profile • Education—Past and Present • Industry Background • Day‑To‑Day In the Shop • Managing Staff • Improving Efficiency • Business Plans • Shop Performance and Industry Outlook

 

Recommended Products

2015 FenderBender How I Work Survey: Complete Report

2013 How I Work Survey: Complete Report

2015 FenderBender KPI Survey: Complete Report

Related Articles

2015 FenderBender How I Work Survey 64 Page Report

2015 FenderBender How I Work Survey 64 Page Report

2013 How I Work Survey (64-Page Report)

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