70 ABRA Shops Become First to Earn NSF Certification
“We are pleased to have 70 of our repair centers now certified by NSF International,” Scott Krohn, ABRA executive vice president of operations, said. “This independent certification is confirmation of our ongoing commitment to providing superior quality repairs and exceptional customer service. We continue to work hard toward a goal of earning NSF certification for every one of our ABRA repair center locations.”
To earn NSF certification, ABRA shops had to perform high-quality and consistent repairs, use and maintain proper equipment for the job, have qualified and trained personnel, use quality parts for repairs, respond promptly to complaints and consumer feedback, utilize modern computer estimation systems, and provide excellent customer service.
ABRA is the first company to earn NSF collision repair shop certification and plans to certify all its repair centers.
“Being the first to earn NSF collision repair shop certification, ABRA Auto Body & Glass is highlighting its leadership in quality and operational excellence. Additionally, consumers now have the benefit of selecting a shop that has earned independent, third-party certification from NSF International to repair their vehicles,” said Dave Parzen, senior technical project manager, NSF International Automotive Certification Programs.