2016 FenderBender KPI Survey: Complete Report

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The 2016 FenderBender KPI Survey: Complete Report offers a deeper dive into our survey's statistical results.

We asked a diverse group of roughly 300 shop operators from across the country about what performance data drives their collision repair businesses. Our July cover story summarized the findings, but this complete report gives you access to the full, customizable data.

From cycle time to ARO to profit margins and much more, you can find out what key performance indicators shops are tracking and how they stack up to one another. Cross-tabulate the data to find exactly what you’re looking for. Search by:

  • Shop type (independent, MSO, franchise, dealership)
  • Geographic distribution
  • Annual revenue
  • Square footage
  • Number of employees
  • Amount of DRP business
  • Use the data to benchmark your own shop, or just to get a snapshot of how collision repair businesses are performing in 2016.

Preview the sample pages below, and download the full report for $99. 

2016 KPI Survey Preview


2016 KPI Survey Preview


Benchmark your own shop and see how collision repair businesses are performing in 2016. Purchase the complete report for $99.

Use promo code KEY30 to get 30% off

Get the Complete Report


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Bulk Ordering
For quantities of 100 or more, full-color professionally printed and customized reprints of this article, please email us or call 651-224-6207.

For questions or assistance with processing your order, please email us or call 651-224-6207.

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2016 FenderBender KPI Survey: Complete Report

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