This Week in Business Strategies

This week's roundup discusses how to engage customers, making your employees your brand and implementing a four-day workweek. 

Oct. 4, 2021—To better assist shop owners with their business-building tactics FenderBender has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.

4 Customer Engagement Trends That Will Make Your Customers Love YouInc. 

Keeping your customers engaged is a key way to keep them loyal.

Why you should let your employees be influencersEntrepreneur

This is the concept behind the so-called employee advocacy: when a brand promotes itself through its employees on social media.

A Guide to Implementing the 4-Day WorkweekHarvard Business Review  

Working less can reduce employees’ stress — without sacrificing productivity.

About the Author

FenderBender Staff Reporters

The FenderBender staff reporters have nearly four decades of combined journalism and collision repair experience.

Subscribe to our Newsletters

Latest in News

AASP/NJ
Northeast 2025 Education
Classes are filling up for the educational component of AASP/NJ’s NORTHEAST 2025 Automotive Services Show set for March 14-16 at the Meadowlands Exposition Center in Secaucus,...
March 11, 2025
pexelsgustavofring6720502
ADAS Network offers a dynamic space where professionals can access “just-in-time” information and connect with a global community of experts.
March 10, 2025
NABC
NABC 02
The presentation took place at the Joe Hudson collision center in Birmingham, Alabama.
March 10, 2025