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AutoAlert Adds Employee, Customer Engagement Tools

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Aug. 20, 2019—AutoAlert has extended its relationship with Ford and released enhancements for built-in employee and customer engagement, the company said. The enhancements include the addition of two new tools: GeoAlert and AutoAssistant.

With more than 1,200 Ford and Lincoln dealerships currently participating, the AutoAlert Ford National Program provides predictive incentive management – integrating the dealer's DMS, Ford's Smart VINCENT system, Ford Credit pre-approval, and AutoAlert's patented data analytics – to identify customers who can trade "key to key."

Also included in the program are AutoAlert's "Push" and "Stack" incentives, giving dealerships personalized offers for their customers. The program features AutoAlert's customer and employee engagement tool to drive incremental sales, shorten the trade cycle, and improve dealer loyalty.

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