Take a virtual tour of Auto Body on the Run, which has invested nearly $50,000 to keep up to date on new collision repair technology.

Experience in the field isn’t always necessary, especially for front office and customer-facing jobs. Find out what’s important to you in someone that’s working with your customers and find ways to identify those skills in interviews

An expert from Southwest Airlines—renowned for its drive to satisfy customers—spoke with FenderBender on how to make customer service a high standard in your shop.

Take a virtual tour of the eye-popping shop extremely involved in its community, Ted’s Body Shop.

David Williams volunteer experience and passion for caring helped him turn unexpected changes into a profit—here’s how.

Killing two birds with one stone, Tyler Rook is recruiting kids from the local tech high school to aid in the tech shortage, but also stay involved with his community.  

Mike Kapis offers his advice on ways to better lead a team and keep customers happy with effective communication.

Whether it’s through traditional advertising or getting involved in the community, here are some effective ways to educate customers on OEM certifications.

Strengthen your shop by learning and growing with your team.

Make your position indispensable at your shop by finding ways to set yourself apart.