Clarity in communication helps avoid any misunderstandings. 

Shops have more ways than ever to stay in touch with customers, but what do they need and want?

Effectively communicate with customers to build trust and profitability.

That final interaction should show off the hard work your team put into repairs.

Longtime customers share why they stay loyal to their body shop.

Adopt an approach that addresses each generation segment to remain agile and profitable.

Watch ProColor Collision's latest webinar to learn how to personalize the customer experience at your shop and become more relationship focused. 

To better serve the industry and handle ADAS and new tech, industry partnerships and certifications are key.

CarMD offers a comprehensive pre- and post-repair scanning solution for higher AROs and more profit

Short-term Service Makes Building A Long-Term Relationship More Profitable

Step inside one of the most advanced paint and custom shops in America

Customers will remember the experience much more than the car care

Insurers want to work with you, not against you—here’s how to make it as simple as possible.