Two body shop owners outline the costs associated with gaining an OEM certification that are often overlooked. Here's how they took those costs into account and turned a profit.
One shop owner in New Hampshire decided to take a risk and buy a failing collision repair shop. He then turned the business around into a 4 out 5 star-reviewed shop producing over $1 million in revenue.
Henry Yach III, body shop owner, describes how he learned to create a shop culture of caring, and how to listen to employees while remaining in the professional environment.
Patrick Leddin, a professor for the managerial studies program at Vanderbilt and a senior consultant for FranklinCovey, bases his seminars and classes around four main tenets of what makes for a great leader. Here's a brief breakdown.
Where do you get the information that will improve your leadership, and in effect improve your shop? Here are three ways to get it done, writes Steve Morris.
A shop owner in North Carolina saw a need to gain more online customer traffic and spread the word of his business. Here’s how he competed with a digital marketing campaign.
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