Case Study

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Teamwork
How one small shop maintains the right balance for production capacity
Dec. 18, 2023
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Tired of an unorganized parts ordering and delivery cycle, Jason Lewis devised a new system that slashed cycle time.
Oct. 1, 2017
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How Collision Concepts improved work dynamics by empowering staff.
June 30, 2017
Branding-a-New-Business-Model
When Dave Rush decided to break away from CARSTAR, his shop lost 12 DRPs and a third of its sales. Could he claw his way back with a new business model?
July 1, 2013
Turning-Around-the-Family-Shop
With a slumping second location in rural Wisconsin, could Greg Slack bring in enough customers to keep his family’s business from going under?
June 1, 2013

Latest from Case Study

Unifying-32-Disorganized-Shops
The Van Tuyl Group’s 30-plus dealer shops all moved in different, unprofitable directions. Could Darren Huggins unify the company’s vision and build its bottom line?
May 1, 2013
Delegating-with-Confidence
As Kareem Abouzeid’s shop grew, profits shrank. Still a hands-on owner, he would have to completely change the way he worked to stay in business.
April 1, 2013
When an MSO with a similar name moved down the street, Allen Sutfin had to fight for his shop’s reputation.
Feb. 1, 2013
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