The 2019 FenderBender Industry Survey hints that it’s worth it for shop owners to incentivize employees with bonus plans and training reimbursements. While the numbers were hardly one-sided, shops that noted in the survey they offer bonus plans and training reimbursements tended to be a bit more profitable and productive than competing shops that don’t offer such benefits.
Here’s a look at the top five benefits offered these days by body shop owners, as well as the KPIs that are produced by shops that offer specific benefits.
