Shop Insight:It?s automatic until you have to explain it

    Jan. 1, 2020
    Do you ever think about the things you no longer have to think about? That?s a strange question, but what we no longer have to think about isn?t really something most of us think about, is it? We are likely to invest the kind of effort conscious thou
    As a regular columnist to aftermarket business, and a long time contributor to our sister publication Motor Age, Mitch has his pulse on service dealer issues. Write him a note with any comments or questions you might have. (For Mitch's Motor Age columns, click here.) I
    About the Author

    Mitch Schneider

    Mitch Schneider is founder and past president of the Federation of Automotive Qualified Technicians, a professional society of auto repair technicians. He is an ASE-certified Master Technician and a member of the Society of Automotive Engineers.
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