The Leading Management and Technical Media Brands Serving the Collision Repair Industry
ABRN On the Shop Floor
Magazines
Cool Shops
Multi-Shop Operations (MSO)
Sponsored Content
Sections
ABRN On the Shop Floor
Magazines
Cool Shops
Multi-Shop Operations (MSO)
Sponsored Content
Awards
Columnists
Latest News
Running a Shop
Special
Multimedia
Newsletter Archive
ABRN YouTube
Podcasts
Contact
Advertise
Contact Us
Jobs
Newsletters
OEM Wholesale Parts Directory
Ultimate Collision Repair Shop
Follow us on
https://www.facebook.com/pages/FenderBender/355853365430
https://www.linkedin.com/company/696907
Operations
The Bottom Line:Brand denial: margin of error
Open my sock drawer and you?d see a couple rows of Gold Toes. I pay a little more for these socks so that I don?t have to endure droopy ankles a la Pistol Pete Marovich. That?s how your customers should feel about the parts you sell. Loyal, that is.
Larry Silvey
Jan. 1, 2020
Open my sock drawer and you
About the Author
Larry Silvey
Larry Silvey is a 26-year veteran of the aftermarket.
Continue Reading
Croel: Car Count Down? Market Smarter, Not Harder
Advanced Structural Analysis
Subscribe to our Newsletters
SIGN UP
Latest in Operations
Bailey Davidson
Operations
Thriving for Another Century
Proud of their legacy, Hollingsworth Auto Service’s family owners have pivoted to meet the industry’s shifting needs.
June 17, 2025
Dave Dunn
Operations
Build a Robust Talent Pipeline
You can turn recruiting into your shop’s strength with just 30 minutes every quarter.
June 16, 2025
Adobe Stock 997306555
Operations
Is Your Collision Repair Shop a Distant Memory?
How digital marketing maneuvers can help keep shops top-of-mind with customers old and new.
June 13, 2025
Most Read
Plastic repair possibilities
Build a Robust Talent Pipeline
Menefee: How Innovation Squeezes Small Body Shops
Load More Content