Skip to main content
The Leading Management and Technical Media Brands Serving the Collision Repair Industry
ABRN On the Shop Floor
Cool Shops
Latest News
Magazines
Sponsored Content
Sections
ABRN On the Shop Floor
Cool Shops
Latest News
Magazines
Sponsored Content
Awards
Columnists
Multi-Shop Operations (MSO)
Running a Shop
Special
ADAS: From Collision to Calibration
FenderBender Industry Survey Report
Multimedia
Painter's Playbook
Newsletter Archive
ABRN YouTube (Archive)
Vehicle Service & Repair Group YouTube (2026 and later)
Podcasts
Webinars
White Papers
Contact
About Us
Advertise
Contact Us
Jobs
FenderBender Magazine Subscription
ABRN Magazine Subscription
Newsletter Subscription
Subscription Center
OEM Wholesale Parts Directory
Ultimate Collision Repair Shop
Affiliated Brands
FLEET MAINTENANCE
RATCHET + WRENCH
MOTOR AGE
PTEN
Follow us on
https://www.facebook.com/pages/FenderBender/355853365430
https://www.linkedin.com/company/696907
https://www.youtube.com/@VehicleServiceandRepair
Operations
The Bottom Line:Brand denial: margin of error
Open my sock drawer and you?d see a couple rows of Gold Toes. I pay a little more for these socks so that I don?t have to endure droopy ankles a la Pistol Pete Marovich. That?s how your customers should feel about the parts you sell. Loyal, that is.
Larry Silvey
Jan. 1, 2020
Add Us On Google
Open my sock drawer and you
About the Author
Larry Silvey
Larry Silvey
Larry Silvey is a 26-year veteran of the aftermarket.
Sign up for our eNewsletters
Get the latest news and updates
Sign Up
Related
AdobeStock 243390388
adobestock_243390388
Columns
Knight: Don't Get Your Toes Wet!
Adobe Stock 253548280
Adobe Stock 253548280
Operations
Shoemaker: Understanding the Puzzle Pieces of a Sales Goal
Taking the Mystery Out of Voltage Drop Testing
Sponsored
Taking the Mystery Out of Voltage Drop Testing
ADAS Business Planning for Collision Centers
Sponsored
ADAS Business Planning for Collision Centers
You May Also Like
Shop Life
Boggs: You Never Know Whose Presence You’re In
Running a Shop
Rains: Your Brand Identity
Columnists
Understanding the Hidden 'Low Trust' Tax and Its Impact on Business
Sponsored Picks
Sponsored
The Key to Efficient Driveability Diagnostics
Sponsored
Breaking Through the Barrier: Demystifying Security Gateways
Sponsored
How to Capitalize on the Growing Demand for ADAS Services
Load More Content