Survival skills in today's shops

    Jan. 1, 2020
    Communication — powerful, positive, open and honest — is a critical survival skill.

    Survival Skills

    There are few people likely to challenge the notion that communication
    About the Author

    Mitch Schneider

    Mitch Schneider is founder and past president of the Federation of Automotive Qualified Technicians, a professional society of auto repair technicians. He is an ASE-certified Master Technician and a member of the Society of Automotive Engineers.
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