Easing fears with disclosure and consent

Fact: Collision repair facilities are still having problems with the quality of non-OEM crash parts, and consumers still have little knowledge of either the issues or their rights. Unfortunately, this problem has been lost among all the noise generated during the last two years about insurer investment in collision repair facilities, steering disclosure and consent, third-party claims administrators, and audits. As the verdict against State Farm Mutual Automobile Insurance Co. fades further into history, more insurers are pushing for increased specification of non-OEM crash parts. It is doubtful that the verdict in State Farm