Create a Harmonized Repair Ecosystem

Joe Rector discusses how improved system integration and data sharing can reduce friction in the collision repair industry, leading to cost savings and customer loyalty.

Dec. 19, 2025

In this IDEAS Collide Showcase session, Joe Rector, Vice President of Entegral explores how greater harmony across the collision repair ecosystem can improve outcomes for both businesses and consumers.

Drawing parallels to supply-chain disruptions in automotive manufacturing, the presentation highlights how disconnected systems create friction, inefficiency, and unnecessary burden that can place the customer in the role of “traffic director.”

The session makes the case for better data sharing and system integration behind the scenes that results in fewer handoffs, reduced costs, stronger collaboration, and increased customer loyalty through an improved experience.

This session was part of the IDEAS Collide Showcase, hosted by Society of Collision Repair Specialists and filmed live at the 2025 SEMA Show.