This new solution will enable GM retailers/dealers to price their service and repairs using one, standardized bill of material which will include required parts and supporting labor time for a specific job. This standard approach will allow GM and its retailers/dealers to understand what work has been completed across the network — and ultimately around the globe. The GM service solution will add to the user base of 5,000+ dealers in 42 countries currently using an OEC Menu Pricing Solution.
“We are excited to work with GM to develop this solution for their global network,” said James Farthing, OEC Director of Service. “Our pedigree in handling OEM data and the Service Menu Pricing technology provides Service Personnel with the ability to deliver an accurate and consistent full price quote in under 30 seconds. This will be a huge benefit to the GM network of dealerships and retailers around the world, not to mention customers in the service lane waiting for a repair.”
“We selected OEC as our provider because of their proven performance with data management and ecommerce solutions across the globe,” said Piers Strike, Director CCA eBusiness at General Motors. “The fact that we can use one provider around the world and through one data set is a huge benefit to our network.”
Global Service Menu Pricing will launch during the third quarter of 2018, with an initial rollout in North America.
For more information on Service Menu Pricing, visit OEConnection.com/ServiceMenu.
General Motors has selected OEConnection (OEC), the leading automotive technology provider for original equipment manufacturers’ (OEM) distribution networks, to create a global Service Menu Pricing solution to benefit its retailer/dealer network.
