Pep Boys introduces new services, precautions in response to coronavirus

First, we hope you and your family are safe and healthy.  As the COVID-19 pandemic continues to evolve we want to ensure you that we are doing everything we can for you, our Team Members and our community.  We are monitoring the situation around the clock and following guidelines provided by federal, state and local government agencies, as well as the CDC. Many of you have asked why we are still open, especially in areas where there are shelter-in-place orders.  As a major employer and provider of essential products and services, as deemed by the Federal Government and the applicable local, county and state orders, we are committed to providing the critical parts and services in our communities. We continue to support the vehicles of the first responders, medical professionals, and delivery drivers who are working tirelessly to provide food, medicine, and other essential items during this difficult time. Although we’ve been deemed essential, the national guidelines continue to evolve quickly and each state, and in some cases individual cities, have unique requirements we are working hard to meet.  Because local curfews or limits on who we can serve might impact our ability to assist you, we ask that you call your local store before visiting so that we can provide you the best possible service. We have also taken the following measures to ensure the safety of both you and our Team Members:

• We launched a Touchless Drop-Off and Pick-Up process in our service bays, while also providing gloves, seat and steering wheel covers, and floor mats for vehicles. 
• Curbside Pick-Up is now available, where permitted, for parts orders placed online.
• All stores and distribution centers have implemented enhanced cleaning and disinfecting practices, while also practicing social distancing.
• Our Team Members have been advised not to come to work if they are feeling ill and have been provided a medical hotline if they are experiencing symptoms.
• Our corporate offices are all working hard remotely to continue to support the business. 

For almost 100 years, it’s been our privilege to serve you through good times and bad, and we will continue doing everything we can to meet the challenges that lie ahead of us.  We are thankful for our hardworking Team Members and proud of their commitment to continue to serve you.As always, thank you for your loyalty and support. About Pep Boys Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains, providing premium tires; automotive maintenance and repair; premium-brand parts and expert advice for the do-it-yourselfer; commercial auto parts delivery; and fleet maintenance and repair to customers across the U.S. Pep Boys operates more than 9,000 service bays in approximately 1,000 locations in 35 states and Puerto Rico, and the Pep Boy Mobile Crew service trailer, which offers automotive maintenance on location. Customers can find the nearest location by calling 1-800-PEP BOYS (1-800-737-2697), by visiting www.pepboys.com, or following Pep Boys on Twitter, Facebook or Instagram.About Icahn Automotive Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. Icahn Automotive today consists of Pep Boys® automotive aftermarket retail and service chain, Auto Plus® automotive aftermarket parts distributor, Precision Tune Auto Care® owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The Company also is the licensor of Cottman Transmission and operates under several local brands. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations, and 25 distribution centers throughout the US, Canada, and Puerto Rico.