September 2023

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September 2023

Digital Edition

Keeping Your Books … Better

Carol Badaracco Padgett

Sept. 28, 2023

Here's a guide to Quickbooks and bookkeeping for novices.

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Intelligent Service: What AI Could Look Like in Automotive Repair

Kacey Frederick

Sept. 27, 2023

A recent AAPEX webinar looks at the technology disrupting training and development.

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2023 Award Runner-Up: Brian Monroe

Lindsey Gainer

Sept. 26, 2023

This humble shop owner has built his business the right way over four decades.

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2023 Award Runner-Up: Aaron Glaser

Kacey Frederick

Sept. 25, 2023

Aaron Glaser has worked tirelessly to uphold the family business.

Collision estimator small digital camera, customer

Shop Life

Bryant: Managing Consumer Expectations and Co-pays

Drew Bryant

Sept. 22, 2023

Help consumers feel confident about their decisions and your services.

More content from September 2023

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Menefee: A Change of Space

Tiffany Menefee

Sept. 21, 2023

Optimize workflow despite a compromised shop layout.

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Lobsiger: 'Where’s the beef?'

Greg Lobsiger

Sept. 20, 2023

Do you have the recipe for shop profitability?

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Different Customers, Different Approaches

Lindsey Gainer

Sept. 19, 2023

Take a tailored approach to customer service and learn to work with all types.

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FenderBender 2023 Award Winner: Dan Morrow

Todd Kortemeier

Sept. 15, 2023

With strong leadership talent and a community-minded business, Morrow Collision is in a league of its own.

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When is the Right Time to Install an EV Charger?

Noah Brown

Sept. 14, 2023

What to keep in mind when thinking about installing an EV charger in your shop.

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The Messy State of Right To Repair

Kacey Frederick

Sept. 13, 2023

A recent agreement between major organizations has sparked doubt

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Benefits That Speak to Generations Y and Z

Carol Badaracco Padgett

Sept. 12, 2023

Get creative and go beyond the typical benefit package.