July 2023

July 28, 2023

Two shop owners look back on their choices to join national networks.

Lobsiger: Are Bonus Systems Important?

Greg Lobsiger

July 21, 2023

Bonus programs in a shop can help employees feel satisfied in their personal and professional lives.

Bryant: Leading Our Teams

Drew Bryant

July 20, 2023

Like any team, it's the leader that sets the tone—and columnist Drew Bryant has the playbook for hitting the right notes with your squad.

A Decade of Doing it Their Way

July 19, 2023

Chris Amato and Lisa Collins have never strayed from their vision for their suburban San Diego shop.

Standing Out in the Franchise System

Lindsey Gainer

July 17, 2023

If you're considering joining a franchise network, consider which ones offer your business the chance to maintain as much independence as possible.

More content from July 2023

Running a Green Shop

Lindsey Gainer

July 14, 2023

Environmentally-friendly initiatives aren't a marketing tool—they're just the right thing to do.

Trends+Analysis

Jumpstarting Careers

Kacey Frederick

July 13, 2023

North Carolina MSO Absolute Collision is helping launch a high school automotive program to grow the next generation of auto body technicians.

Menefee: Prepare as if a Recession Is Coming

Tiffany Menefee

July 11, 2023

Experts disagree if the U.S. is headed into a recession; columnist Tiffany Menefee is getting her business ready either way.

Orlando Auto Body Jessica Friend Photo 1015

Snap Shop: Orlando Auto Body

July 10, 2023

Check out this Florida shop that is all about the authenticity for its customers.

Managing Expectations with a Crowded Schedule

Kimanzi Constable

July 7, 2023

Good customer service makes potential customers turn into lifelong clients and want to tell everyone they know to do business with your shop.

Extra Considerations for EV Repair

Noah Brown

July 5, 2023

Working on EVs and hybrids requires a unique set of skills different than those needed on ICEs. Make sure your shop and techs are prepared for them.

How Will AVs Impact Traffic Fines and Fees?

Megan Gosch

July 1, 2023

Autonomous vehicles may affect DMVs and state budgets.

From the Driver's Seat: Everything Ends