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November 2022
November 2022
November 2022
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Running a Shop
What is the Value of OEM Certifications to the Customer?
Todd Kortemeier
Dec. 6, 2022
Certifications can be both a marketing tool and an indicator of quality for your shop.
Shop Life
A Family Perspective
Hanna Bubser
Nov. 18, 2022
Family values go beyond the literal meaning at Xtreme Collision, impacting everything from daily operations to technician recruitment.
Shop Life
Menefee: Aware of My Own Ignorance
Tiffany Menefee
Nov. 17, 2022
Business owners have to know what they don’t know and where to go for help.
Shop Life
Boggs: Change Your Perspective
Jason Boggs
Nov. 15, 2022
When things get tough, it helps to change up your thinking.
Running a Shop
What to Do When a Surprise Winter Storm Hits
Lindsey Gainer
Nov. 11, 2022
Staying calm, flexible and managing expectations is key when there’s a sudden influx of work.
More content from November 2022
Shop Life
Snap Shop: Ye Old Station Auto Body
Todd Kortemeier
Nov. 10, 2022
Get a look at this Connecticut shop that is anything but old-fashioned.
Running a Shop
The Power of Procedure
Hanna Bubser
Nov. 9, 2022
Darrell Amberson and Jason Zeise of LaMettry’s Collision share their perspectives on high-tech repairs, data and preparing for the future of vehicle repair.
Running a Shop
Perks for Part-Timers
Matt Hudson
Nov. 8, 2022
How to offer a little something extra to employees who don’t get full-time benefits.
Running a Shop
What Shop Leadership Looks Like in 2022
Todd Kortemeier
Nov. 7, 2022
Like nearly everything in collision repair, the way shop owners lead has changed with the times.
Shop Life
Opportunities in Community
Todd Kortemeier
Nov. 1, 2022
Sometimes the best resource for shop owners is each other.
Running a Shop
Rains: Friends, This Is Sales
Kevin Rains
Oct. 31, 2022
It's time to get back to the basics of customer service.
Running a Shop
Your Guide to Understanding Shop Liability
Todd Kortemeier
Oct. 26, 2022
With more complicated repairs, shops face more potential liability issues than ever.