Home » December 2012 Issue Running a Shop Leadership Shop Customers Sales+Marketing Strategy+Planning Customer Service December 2012 Issue December 1, 2012 No Comments Order Reprints Related Articles December 2013 Issue July 2012 Issue August 2012 Issue You must login or register in order to post a comment. Report Abusive Comment Thank you for helping us to improve our forums. Is this comment offensive? Please tell us why.