Running a Shop Shop Customers Customer Service

Collision Revision joins Innovation Group network

Order Reprints

Jan. 26, 2011 — Global technical service provider Innovation Group recently added Joliet, Ill.-based Collision Revision’s 27 shops to its Auto Managed Repair network for insurance and fleet services.

Innovation Group said the partnership would offer its customers high-quality repair facilities in key regional locations with significant claims volumes.

"We are excited to partner with Collision Revision," said Bill Langley, CEO of Innovation Group in North America. "Their industry recognition of high-quality work backed with a national lifetime repair warranty will be of great value to our customers. The partnership will expand our support to regional areas with high customer concentration, providing more premium options for these customers, a winning solution for everyone."

Collision Revision CEO R.J.A. D’Orazio said his company’s mission of providing top-quality customer service was aligned with those of Innovation Group.

Innovation Group provides contact centers, repair networks, myriad management systems and other services for the insurance, fleet and automotive industries. It has more than 800 global clients.
 

Recommended Products

2013 FenderBender KPI Survey: Complete Report

2014 FenderBender KPI Survey: Complete Report

2015 FenderBender KPI Survey: Complete Report

Related Articles

Sherwin-Williams’ A-Plus Network joins safe driving campaign

Sherwin-Williams A-Plus Network launches first Canadian Vision Group

Farmers Insurance recognizes Brown’s Collision Center as top shop in Arkansas

You must login or register in order to post a comment.