Identifix®, one of the nation's premier sources of online and
hotline vehicle diagnostic, maintenance and repair
information, has announced that it has been selected as a
J.D. Byrider Preferred Supplier. It will be available to all
J.D. Byrider franchisees in the US.
Program benefits include:
- Special Advantaged Pricing available to J.D. Byrider
franchisees
- Quick and effective experience-based diagnostics for
increased productivity and profitability
- Access to the largest database of pattern failures,
specific vehicle symptoms, associated short-cut tests, and
confirmed field fixes
“We are always honored to align ourselves with a partner
as committed to superior customer care as J.D. Byrider,”
commented Jeff Sweet, Identifix President. “We provide
services that help shops to address vehicle problems with
greater accuracy and efficiency, which in turn promotes trust
and cultivates long-standing relationships with customers.”
Identifix serves the automotive aftermarket with (i) a
telephone based Repair Hotline service to assist technicians
in diagnosing vehicles in their repair shop - fielding 15-
20,000 calls per month, and (ii) Direct-Hit™, an online
diagnostic information service that allows technicians to
access the Identifix database of symptoms and potential fixes
with over 25,000 subscribers.
Direct-Hit enables technicians to perform repairs profitably
and accept repair services on
jobs that otherwise might have been turned away. The company
also serves as a content supplier
to Microsoft’s MSN.Auto web site, as well as CARFAX, providing
data on used vehicle reliability and reparability.
For more information visit www.identifix.com.
