A study spearheaded by evolving technology experts at Myplanet shows American adults are still fairly uncomfortable with the thought of sitting in a driverless vehicle.
According to SEMA executive Tom Gattuso, the annual auto event is still on as scheduled for this November, though the Las Vegas show could look a little different than usual logistically.
In the wake of George Floyd's death in May, a family of shop operators in Ohio and Kentucky made a carefully worded Facebook post in an effort bring communities together.
The COVID-19 pandemic has necessitated some creativity from shop owners. Here’s a look at the most popular new processes and services U.S. shops are utilizing.
West Virginia's Alexander Pruitt, 18, explains how he earned 95 training certificates in the span of one month during the height of the COVID-19 pandemic.
A financial expert notes missteps that business operators must avoid these days, or else they'll risk putting business-recovery loan forgiveness in jeopardy.
Accomplished Indiana shop owner Greg Lobsiger recalls how his shop staved off layoffs and furloughs at the COVID-19 outbreak's outset earlier this Spring.
Farzam Afshar, the CEO of VeriFacts Automotive, feels the collision repair industry can rebound from the COVID-19 pandemic in relatively short order, provided that shop owners choose to lead positively.
Before a body shop can reach ideal benchmarks for work capture ratio (around 75-85 percent, Axalta executive Steve Trapp notes) its staff must receive training in several forms.
Aaron Glaser, the owner of MSO Glaser's Collision Centers in Kentucky, recently shared tips for great communication with clients, such as calling them multiple times per week with repair updates.
According to accomplished collision repairers, methods to spark better communication within your body shop include encouraging employee feedback, posting DRP scorecards, and more.
Facebook is still the platform with which most people engage, but there's a lot more to consider with regard to marketing, like Amazon's Alexa voice-search function.
According to the 2019 VinSolutions Technology and Transformation of Retail Study, artificial intelligence provides dealership amenities in at least three (soon to be four) categories.
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