Current Issue

MSO operator DJ Mitchell shares his tips for determining when it's an ideal time for adding a crucial hire to your admin staff.

FenderBender Audio News Update: June 30

June 30, 2020

This week's 3-minute, auto industry news report includes updates on the 2020 SEMA Show, and Ford's most highly anticipated vehicle in recent memory.

VISION: Making SEO and Keywords Benefit Your Shop

June 29, 2020

Megan Williams and Kelly Beaton

In this episode of marketing expert Megan Williams' monthly podcast, she notes the best practices for search engine optimization and keywords, to help a body shop's website truly stand out from competition.

FenderBender Audio News Update: June 24

June 24, 2020

This week's 3-minute, auto industry news report features an update on more Paycheck Protection Program assistance available to shop owners. Also, please email FenderBender at news@fenderbender.com to let us know what type of news you'd like to hear more of in future podcast episodes.

Disrupt: Improve Gross Profits

June 23, 2020

Robert Minotti, who operates three Toronto-area shops, explains how his business has dialed in and improved its gross profit in recent years.

How I Did It: Picking up the Pieces

June 19, 2020

Aaron Rolfsrud, who works in operations for Master Collision in Minneapolis, recalls how his workplace sustained damage during riots on May 29, but quickly recovered thanks to the help of employees and the community. Rolfsrud also recaps the lessons that situation taught him, like about the need to be fully aware of your shop's insurance coverage.

FenderBender Audio News Update: June 18

June 17, 2020

This week's 3-minute, auto industry news report features an update on a Honda cyber attack that could impact collision repair facilities.

FenderBender Interview Series: Greg Lobsiger

June 17, 2020

In this month's FenderBender Interview Series video, longtime, successful Indiana shop owner Greg Lobsiger explains the mindset he has utilized to help his shop survive the COVID-19 pandemic.

AUDIO: FenderBender News Update: 6/14

June 13, 2020

This week's 4-minute, auto industry news report features an update on a virtual meeting that got a major consolidator into hot water recently.

Vision: Bouncing Back from the Pandemic

June 10, 2020

In this podcast episode, John Waters, a Phoenix-area business coach who aids body shops, breaks down his 90-day plan for helping businesses rebound from the COVID-19 crisis.

Advance: Getting in Front of Customers Digitally

June 9, 2020

Nick Schoolcraft, president of Phoenix Solutions Group, advises shops to change their narrative during the coronavirus crisis to let customers know they're available without overloading them with information. Here's how to conduct a successful email campaign to stay in front of your customers.

AUDIO: FenderBender Weekly News Update: 6/4/20

June 4, 2020

This week's 3-minute, auto industry news report features updates on PPP reform, the 2020 SEMA Show, and the revamped NORTHEAST event.

AUDIO: FenderBender Weekly News Update: 5/28/20

May 28, 2020

This week's 4-minute, auto industry news report features an update on efforts by Congress to provide small business owners like body shop operators additional financial aid during the COVID-19 pandemic.

MSO Podcast: Lead Your Team Through COVID-19

May 28, 2020

DJ Mitchell, vice president and co-owner of MITCHCO Collision Repair, is back for this month's podcast episode to share his advice on how shop operators can successfully guide their staff through turbulent times.

Disrupt: Never Stop Learning as a Shop Owner

May 25, 2020

Greg Lobsiger, owner of Loren's Body Shop, discusses why going lean is still important for shops today and how he grew his shop from $1.3 million with six employees to close to $3 million with only nine employees.

AUDIO: FenderBender Weekly News Update: 5/24/20

May 23, 2020

This week's 3-minute, auto industry news report features updates on OSHA's requirements for reporting COVID-19 cases in workplaces.

Advance: The Importance of In-house Training

May 20, 2020

Patrick Gray, the owner of Sunn West City's Auto Body in Arizona, a shop with a 98.6 CSI score, explains the importance of in-house training these days, due to factors like changes to materials being used.

WEBINAR: Marketing During the COVID-19 Crisis

May 19, 2020

Megan Williams, the co-founder of digital marketing company 3P Marketing Solutions, recently joined FenderBender editorial director Anna Zeck for a webinar focused on what it takes to effectively utilize evolving technology like geofencing to market a body shop during the COVID-19 pandemic.

FenderBender Interview Series: Ashley Micciche

May 19, 2020

In this month's FenderBender Interview Series video, the magazine's editorial director, Anna Zeck, sits down with Ashley Micciche, the CEO of True North Retirement Advisors, to discuss why, exactly, now is an ideal time for most shop owners to plan for their retirement.

From the Editors: The Mindset Every Leader Needs to Adopt

May 13, 2020

Anna Zeck and Bryce Evans

In this month's From the Editors podcast, FenderBender editors Bryce and Anna note a few opportunities the COVID-19 pandemic has created for shop owners. After all, bad situations show people's true colors, and this time can be a real launching pad for a shop business.

AUDIO: FenderBender Weekly News Update: 5/12/20

May 12, 2020

This week's 3-minute, auto industry news report features updates on key industry events scheduled for later in 2020.

VISION: Geofencing Marketing 101

May 11, 2020

Megan Williams and Kelly Beaton

Marketing expert Megan Williams explains how shops can utilize the latest craze in marketing: geofencing, through highly targeted digital advertising.

AUDIO: FenderBender Weekly News Update: 5/8/20

May 7, 2020

This week's 3-minute, auto industry news report features analysis of Paycheck Protection Program statistics regarding the collision repair industry.

How I Did It: Working With Your Family

May 5, 2020