The CollisionCast Network from FenderBender offers five tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.
In this episode of the FenderBender Interview Series, Ryan Cropper, the owner of Able Body Shop in Anchorage, Alaska, provides insight about how shop owners can know when it's an ideal time for them to expand their business.
Aaron Marshall, widely recognized as an authority on implementing lean processes at body shops, recently joined FenderBender editorial director Anna Zeck for a webinar focused on offering tips for efficient shop floor workflow.
Chris Sterwerf, chief operations officer for Fairfield Auto & Truck Service, shares his thoughts on his first Collision Industry Conference meeting and the benefits to attending larger industry meetings.
In this episode of the CollisionCast, Gary Chou and Jack Chang of Matthews Real Estate Investment Services in California break down what body shop owners should know when they're selling business property.
In this episode of the CollisionCast, Chance Smith, who runs a successful Florida body shop with a 97 percent CSI score, provides tips for ensuring that you get all work responsibilities done while also being an effective, attentive parent each day.
FenderBender caught up with longtime collision repair industry consultant Bill Sefcek, the president of Stan Mitchell Enterprises, regarding the value of shops attaining OEM certifications. Sefcek feels the certifications can help shops build rock-solid reputations.
In this episode of CollisionCast, a professional customer service expert shares how body shops can use their front office staff to add new and creative business ideas intended to boost customer satisfaction.
On July 4, 2011, a massive hail storm brought countless damaged vehicles to collision repair veteran Johnny Mock's door. He soon learned several lessons about scheduling carefully when dealing with a sudden surge in work.
For this episode of the FenderBender Interview series, the magazine staff unearthed additional footage from Probst Auto Body, Inc. owner Mark Probst, in which he talks about how to raise your labor rate, improve your shop's reputation, and more.