The CollisionCast Network from FenderBender offers five tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.
This is Pt. 1 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more. Pt. 2 will be on next week's CollisionCast.
Join FenderBender columnist and veteran shop owner Kevin Rains, who recently hired a COO that he says will allow him to take his business to the next level, to learn about how to recruit, hire and onboard this key hire.
Ryan Isherwood, owner of CARSTAR Duncan (Isherwood) and CARSTAR Courtenay in British Columbia, Canada, discusses how sales projections from his first collision repair shop gave him a system to use at his next shop.
In this episode, FenderBender columnist and director of operations for pride Collision Centers, Steve Morris, discusses the evolution of parts catalogs and their importance in the collision repair industry.
At 22, Noah Blair has worked on helicopters, cars, and his most recent endeavor—ADAS calibration systems. In this episode, learn where he got his start and how it led him to become one of the most impressive techs in the industry.
In this month's FenderBender Interview Series video, El Paso, Texas, body shop owner Tiffany Menefee discusses the importance of community connections during the COVID-19 pandemic, and some of her novel approaches to maintaining relationships.
MSO operator DJ Mitchell discusses what can go wrong when leaders avoid having the tough conversations at work. Mitchell knows, from experience, that it's best to address problems before they create new ones.