Current Issue

In this episode of her monthly podcast, collision repair shop marketing expert Megan Williams explains what to do if you've never needed to market before and are looking to get started.

How I Did It: A Talk With A 22-Year-Old Tech

September 10, 2020

Maraya King

At 22, Noah Blair has worked on helicopters, cars, and his most recent endeavor—ADAS calibration systems. In this episode, learn where he got his start and how it led him to become one of the most impressive techs in the industry.

How I Did It: Forging Community Bonds

September 3, 2020

Mike Munzenrider

Texas shop owner Tiffany Menefee discusses how she's kept up her community connections during the COVID-19 pandemic and how operators who've never had to reach out to their community can get started.

FenderBender Interview Series: Tiffany Menefee

August 26, 2020

Mike Munzenrider

In this month's FenderBender Interview Series video, El Paso, Texas, body shop owner Tiffany Menefee discusses the importance of community connections during the COVID-19 pandemic, and some of her novel approaches to maintaining relationships.

FenderBender Interview Series: Greg Lobsiger

August 25, 2020

In this month's FenderBender Interview Series video, longtime, successful Indiana shop owner Greg Lobsiger explains the mindset he has utilized to help his shop survive the COVID-19 pandemic.

VISION: Marketing Messaging During The Pandemic

August 25, 2020

Megan Williams and Mike Munzenrider

In this episode of her monthly podcast, marketing expert Megan Williams discusses shop marketing during the COVID-19 pandemic, which boils down to having a message, and sticking to it.

MSO Podcast: The Importance of Having the Tough Conversation

August 18, 2020

DJ Mitchell and Mike Munzenrider

MSO operator DJ Mitchell discusses what can go wrong when leaders avoid having the tough conversations at work. Mitchell knows, from experience, that it's best to address problems before they create new ones.

MSO Podcast: Are You Ready to Add a COO?

August 14, 2020

MSO operator DJ Mitchell shares his tips for determining when it's an ideal time for adding a crucial hire to your admin staff.

How I Did It: Identifying Team Players

August 10, 2020

Lindsay Whalen, a two-time Olympic gold medalist and four-time WNBA champion, talks about some of the leadership principles she now utilizes as a college basketball coach at the University of Minnesota. Many of her strategies, such as identifying great assistants, offer relevant tips for business leaders like those that operate auto repair facilities.

From the Editors: Overcoming Turnover

August 10, 2020

In this month's episode of From the Editors, editorial director Anna Zeck combs through the magazine's archives to find the best tips for how to overcome turnover on your team and bounce back stronger than ever. Learn more about the value of exit interviews, how to think strategically about your team, and why you need to consider your own role before starting the hiring process.

How I Did It: Identifying Team Players

August 10, 2020

Lindsay Whalen, a two-time Olympic gold medalist and four-time WNBA champion, talks about some of the leadership principles she now utilizes as a college basketball coach at the University of Minnesota. Many of her strategies, such as identifying great assistants, offer relevant tips for business leaders like those that operate auto repair facilities.

VISION: Making SEO and Keywords Benefit Your Shop

August 10, 2020

Kelly Beaton and Megan Williams

In this episode of marketing expert Megan Williams' monthly podcast, she notes the best practices for search engine optimization and keywords, to help a body shop's website truly stand out from competition.

MSO Podcast: Are You Ready to Add a COO?

August 10, 2020

MSO operator DJ Mitchell shares his tips for determining when it's an ideal time for adding a crucial hire to your admin staff.

Disrupt: Maximize Your Property Insurance Claim

August 10, 2020

Steve Green, a public adjuster who works for Globe Midwest Adjusters International, explains why it's important to speak with more than just an insurance agent if your shop ever sustains damage.

FenderBender Audio News Update: July 29

August 10, 2020

This week's 3-minute, auto industry news report features an update on the recent increase of mergers and acquisitions. Also, please email FenderBender at news@fenderbender.com to let us know what type of news you'd like to hear more of in future podcast episodes.

Advance: Equipping Your Shop for ADAS Calibrations

August 10, 2020

Scott Flom, a longtime body shop manager now with Anderson & Koch Ford Collision Center in North Branch, Minn., explains how getting equipped to handle ADAS calibrations has helped his employer boost its efficiency.

How I Did It: Identifying Team Players

August 10, 2020

Lindsay Whalen, a two-time Olympic gold medalist and four-time WNBA champion, talks about some of the leadership principles she now utilizes as a college basketball coach at the University of Minnesota. Many of her strategies, such as identifying great assistants, offer relevant tips for business leaders like those that operate auto repair facilities.

From the Editors: Overcoming Turnover

August 10, 2020

In this month's episode of From the Editors, editorial director Anna Zeck combs through the magazine's archives to find the best tips for how to overcome turnover on your team and bounce back stronger than ever. Learn more about the value of exit interviews, how to think strategically about your team, and why you need to consider your own role before starting the hiring process.

From the Editors: Overcoming Turnover

August 10, 2020

In this month's episode of From the Editors, editorial director Anna Zeck combs through the magazine's archives to find the best tips for how to overcome turnover on your team and bounce back stronger than ever. Learn more about the value of exit interviews, how to think strategically about your team, and why you need to consider your own role before starting the hiring process.

WEBINAR: Next-Level Blueprinting

August 3, 2020

Steve Morris, operations director for Pride Collision Centers, spoke to FenderBender editorial director Anna Zeck in an hour-long webinar focused on formulating an effective blueprinting process.

WEBINAR: Marketing During the COVID-19 Crisis

August 3, 2020

Megan Williams, the co-founder of digital marketing company 3P Marketing Solutions, recently joined FenderBender editorial director Anna Zeck for a webinar focused on what it takes to effectively utilize evolving technology like geofencing to market a body shop during the COVID-19 pandemic.

How I Did It: Identifying Team Players

August 3, 2020

Lindsay Whalen, a two-time Olympic gold medalist and four-time WNBA champion, talks about some of the leadership principles she now utilizes as a college basketball coach at the University of Minnesota. Many of her strategies, such as identifying great assistants, offer relevant tips for business leaders like those that operate auto repair facilities.

Advance: Equipping Your Shop for ADAS Calibrations

July 29, 2020

Scott Flom, a longtime body shop manager now with Anderson & Koch Ford Collision Center in North Branch, Minn., explains how getting equipped to handle ADAS calibrations has helped his employer boost its efficiency.

FenderBender Audio News Update: July 29

July 28, 2020