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The CollisionCast Network from FenderBender offers five tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

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FenderBender's 2020 webinar series will feature the industry's foremost experts delving into collision repair's hottest topics

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ARTICLES

TWO

How I Did It: Hiring Your No. 2

November 24, 2020

This is Pt. 1 of MSO owner Kevin Rains talking about how he hired his chief operating officer, Keith Foster. Rains discusses his thought process in selecting Foster, the arrangements they've made to forge a working relationship, why it's worked so far, and more. Pt. 2 will be on next week's CollisionCast.

Marketing

VISION: Common Marketing Mistakes and How to Avoid Them

November 18, 2020

Megan Williams and Mike Munzenrider

In this episode of marketing expert Megan Williams' monthly podcast, she discusses common marketing mistakes collision repair shop owners can make and how to avoid them.

CASH

How I Did It: PPP Loans, Your Taxes, and More

November 10, 2020

Mike Munzenrider

Brad Mewes, principal at Supplement Advisory, discusses the impact PPP loans could have on your taxes this year, as well as how he approaches the "puzzle" of collision repair shop taxes each year.

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How I Did It: Navigating the Pandemic

November 5, 2020

Matt Thornton, owner of Parks Royal Body Works in Boise, Idaho, discusses marketing, training, and sanitizing during the pandemic.

Open Sign

MSO Podcast: Being in Business with Family

October 27, 2020

In this episode, DJ Mitchell, vice president and co-owner of MITCHCO, discusses the benefits of owning and running an MSO with his father.

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WEBINAR: Find Your No. 2

October 26, 2020

Join FenderBender columnist and veteran shop owner Kevin Rains, who recently hired a COO that he says will allow him to take his business to the next level, to learn about how to recruit, hire and onboard this key hire.

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FenderBender Interview Series: Randy Sattler

October 26, 2020

In this month's FenderBender Interview Series video, Randy Sattler, manager at Rydell GM Auto Center, discusses training, ADAS calibration set-up, and the latest industry technology.

Autumn Leaves

Vision: Changing Your Marketing Strategy With the Seasons

October 20, 2020

Megan Williams and Mike Munzenrider

In this episode of her monthly podcast, collision repair shop marketing expert Megan Williams discusses how to tweak your marketing strategies with the changing seasons.

Sales Chart

How I Did It: Sales Projections and Expansion

October 13, 2020

Mike Munzenrider

Ryan Isherwood, owner of CARSTAR Duncan (Isherwood) and CARSTAR Courtenay in British Columbia, Canada, discusses how sales projections from his first collision repair shop gave him a system to use at his next shop.

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How I Did It: The Road to Electronic Parts Catalogs

October 7, 2020

In this episode, FenderBender columnist and director of operations for pride Collision Centers, Steve Morris, discusses the evolution of parts catalogs and their importance in the collision repair industry.

Cash in Hand

How I Did It: Shop Finances and Forecasting

September 29, 2020

Mike Munzenrider

Hear from Ledge CEO Alex Woodie, a CPA by trade who specializes in work with collision repair shops, and other auto-related business, to help them get their finances in order.

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FenderBender Interview: Dan Trapp

September 28, 2020

Hear from 2020 FenderBender Awards winner Dan Trapp, of Loyalty Collision, as interviewed by FenderBender editorial director Anna Zeck.

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FenderBender Interview: Keith Myers

September 25, 2020

Hear from 2020 FenderBender Award winner Keith Myers, owner of Eurotech Refinishing & Collision.

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FenderBender Interview: Ron Zappetillo

September 25, 2020

Hear from FenderBender Award winner in the Wild Card Category, Ron Zappetillo, area manager for CARSTAR.

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FenderBender Interview: Kyle Sexton

September 24, 2020

Get to know 2020 FenderBender Award winner Kyle Sexton of South of The Square Collision Center.

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FenderBender Interview: Tanya Williams

September 23, 2020

Get to know 2020 FenderBender Award winner in the admin support category, Tanya Williams of Auto Tech Collision Center.

Juggling Plates

MSO Podcast: Juggling Spinning Plates

September 22, 2020

In this episode, DJ Mitchell, vice president and co-owner of MITCHCO, discusses the difficulties of running multiple shops during a pandemic and matching personality types.

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FenderBender Interview Series: DJ Mitchell

September 17, 2020

In this month's FenderBender Interview Series video, DJ Mitchell, vice president of MITCHCO, discusses managing employees across multiple shops, matching personality types, and COVID-19.

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VISION: Tips for Those Who've Never Needed to Market

September 17, 2020

Megan Williams and Mike Munzenrider

In this episode of her monthly podcast, collision repair shop marketing expert Megan Williams explains what to do if you've never needed to market before and are looking to get started.

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How I Did It: A Talk With A 22-Year-Old Tech

September 10, 2020

At 22, Noah Blair has worked on helicopters, cars, and his most recent endeavor—ADAS calibration systems. In this episode, learn where he got his start and how it led him to become one of the most impressive techs in the industry.

How I Did It: Forging Community Bonds

September 3, 2020

Mike Munzenrider

Texas shop owner Tiffany Menefee discusses how she's kept up her community connections during the COVID-19 pandemic and how operators who've never had to reach out to their community can get started.

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FenderBender Interview Series: Tiffany Menefee

August 26, 2020

Mike Munzenrider

In this month's FenderBender Interview Series video, El Paso, Texas, body shop owner Tiffany Menefee discusses the importance of community connections during the COVID-19 pandemic, and some of her novel approaches to maintaining relationships.

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FenderBender Interview Series: Greg Lobsiger

August 25, 2020

In this month's FenderBender Interview Series video, longtime, successful Indiana shop owner Greg Lobsiger explains the mindset he has utilized to help his shop survive the COVID-19 pandemic.

VISION: Marketing Messaging During The Pandemic

August 25, 2020

Megan Williams and Mike Munzenrider

In this episode of her monthly podcast, marketing expert Megan Williams discusses shop marketing during the COVID-19 pandemic, which boils down to having a message, and sticking to it.

MSO Podcast: The Importance of Having the Tough Conversation

August 18, 2020

DJ Mitchell and Mike Munzenrider

MSO operator DJ Mitchell discusses what can go wrong when leaders avoid having the tough conversations at work. Mitchell knows, from experience, that it's best to address problems before they create new ones.

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