Today on CollisionCast, South Dakota shop owner Pete Stemper shares how he formed a niche in his rural area.

Tiffany Menefee, the owner of Pronto Body Shop in El Paso, Texas, is a former insurance adjuster. She recently spoke with FenderBender about her shop's unique approach and where the relationship often breaks down between body shops and insurers.

Today on CollisionCast, Bucky Covington of Covington's Collision Center shares a few hints and tips to make your next video commercial stand out from the crowd. 

In this episode of the CollisionCast podcast, we're joined by Hayden Neil and Tyler Brunatti of Podium to discuss the real-world benefits tied to digital messaging services. 

This episode of the FenderBender Interview Series features a chat with Kevin Taylor who, in just his mid-thirties, has become one of the youngest Maaco shop owners in the country.

“Every hit is different; every vehicle is different,” and to Matt Dozois, “anytime is a good time to join the collision repair industry.” 

Today on CollisionCast, we're joined by Matt Dozois, a young technician at Nylund's Collision Center in Englewood, Colorado, to discuss the technician shortage and how shops can bolster their young talent. 

After several decades of premium repair service to their community, Don and Diana Gould turned over the shop to their friends Brian and Heidi Meyers. Hear how the transition went, what Brian and Heidi strive to preserve, and how they'll forge a new legacy at Gould Body & Paint.

Tim Hoege is program director and instructor at Madison College in the Auto Collision Repair & Refinish program. Today on CollisionCast we discuss the challenges and opportunities of a modern collision repair program. 

Hoege also recently appeared on NBC15 and Spectrum News to discuss the program and collision repair industry.

In the inaugural episode of the FenderBender Interview Series, Illinois shop owner Mark Probst breaks down how he's moved past his supposed limitations in a small market to reach more customers.

Donielle Lopez is the owner/operator of Xtreme Auto Works in Chandler, Arizona. Leaving the world of corporate marketing to enter collision repair, Donielle uses the skills from her old career to bolster her new one. 

This week on CollisionCast, we speak with Susanna Gotsch, director and industry analyst for CCC. She shares her general outlook for the industry and reviews a few points from her January monthly outlook, which can be read in full here. 

Greg Lachner has spent most of his life working in body shops. Now, through his company Auto Body Training Solutions, he galvanizes others to learn the best and most efficient ways to fix their vehicles once, and only once. 

Today on CollisionCast, we speak with Brittney Valentine, customer service representative for All Angles Collision Repair (Wichita, Kan.). Valentine shares her experiences as a customer and how it affected the way she views her customer service role; Valentine not only focuses on making her customers' experiences memorable, but also helps train other customer service representatives at the shop. 

In this episode of CollisionCast, we're joined by Dr. Nick Morgan, one of America's top communications theorists and coaches. Dr. Morgan is the founder and CEO of the Public Words consulting company, and shares a few strategies about bettering your everyday body language for yourself, your employees, and your customers.  

In this episode of Disrupt, Cynthia Varnell, 2018 FenderBender Awards winner, reveals how her employee initiatives that look outside of the shop, Gustafson Brothers Inc., empowers her coworkers within.