• Advertise
  • Awards
  • Magazines
  • Multi-Shop Operations (MSO)
  • Subscribe
  • Home >
  • Topics

    • Case Study

    Featured

    0119_Reach
    Case Study

    Collision Repair’s Greatest Marketing Challenge

    Mike Munzenrider
    June 9, 2022
    Potential customers only need your shop when they’ve been in a crash. Here’s how to reach them in their time of need.
    rsz_josh-appel-netpasr-bmq-unsplash
    Overcoming-Obstacles
    Forming-a-Contingency-Plan-r

    Latest from Case Study

    Leadership-Through-Accountability
    Case Study

    Leadership through Accountability

    Bryce Evans
    Aug. 1, 2014
    One simple rule helped Tony Adams create a flat hierarchy that saved his shop’s culture and doubled its revenue
    Overcoming-an-Absence-of-Curb-Appeal
    Case Study

    Overcoming an Absence of Curb Appeal

    Bryce Evans
    July 1, 2014
    With his shop office operating out of a trailer following a fire, Bob Gibson had to focus on barebones customer solutions to keep his business afloat
    Becoming-an-Information-Hub
    Case Study

    Becoming an Information Hub

    Bryce Evans
    May 1, 2014
    Surrounded by road closures and construction, Bob Williams turned his shop into the project’s information hub to survive
    CStudy-0414-01
    Case Study

    Improving the Flow of Information

    Bryce Evans
    April 1, 2014
    Jim Byron overhauled his shop’s flow of information, starting with a switch in shop management software
    Cutting-Ties
    Case Study

    Cutting Ties

    Bryce Evans
    Sept. 1, 2013
    As sales slumped, Scott Tompkins needed to shake up his front office. Could he let go of his estimator of 15 years?
    Changing-Your-Business-Name
    Case Study

    Changing Your Business Name

    Bryce Evans
    Aug. 1, 2013
    With a new facility and new repair approach, Tim Leland needed a company brand that fit his business’s makeover.
    Rejuvenating-a-100-year-old-Family-Business
    Case Study

    Rejuvenating a 100-year old Family Business

    Bryce Evans
    June 1, 2013
    How two under-30 childhood friends rejuvenated a 100-year-old family business