Skip to main content
Fender Bender header logo

The Leading Management and Technical Media Brands Serving the Collision Repair Industry

  • ABRN On the Shop Floor
  • Cool Shops
  • Latest News
  • Magazines
  • Sponsored Content
Fender Bender mega menu logo
Sections
ABRN On the Shop Floor
Cool Shops
Latest News
Magazines
Sponsored Content
Awards
Columnists
Multi-Shop Operations (MSO)
Running a Shop
Special
ADAS: From Collision to Calibration
FenderBender Industry Survey Report
Multimedia
Painter's Playbook
Newsletter Archive
ABRN YouTube (Archive)
Vehicle Service & Repair Group YouTube (2026 and later)
Podcasts
Webinars
White Papers
Contact
About Us
Advertise
Contact Us
Jobs
FenderBender Magazine Subscription
ABRN Magazine Subscription
Newsletter Subscription
OEM Wholesale Parts Directory
Ultimate Collision Repair Shop
Affiliated Brands
FLEET MAINTENANCE
RATCHET + WRENCH
MOTOR AGE
PTEN
Follow us on
https://www.facebook.com/pages/FenderBender/355853365430
https://www.linkedin.com/company/696907
https://www.youtube.com/@VehicleServiceandRepair

Case Study

Jarret Harris
QUALITY CONTROL: Sommers has implemented standardized and tight quality control processes, which have decreased comebacks and improved CSI.QUALITY CONTROL: Sommers has implemented standardized and tight quality control processes, which have decreased comebacks and improved CSI.
Operations

Implementing an In-Process Checklist 

Keep issues manageable by catching them early in the repair process.
May 11, 2026
Adobe Stock 402091768
Employee engagement with work motivationEmployee engagement with work motivation
Human Resources

Why Appreciating Your Team Is Good for Your Business 

Feb. 19, 2026
Adobe Stock 209412192
Digital ThiefDigital Thief
Operations

PII: Scrubbing Customers’ Cars Clean of Digital Debris 

Jan. 21, 2026
0119_Reach0119_Reach
Case Study

Collision Repair’s Greatest Marketing Challenge

June 9, 2022
rsz_josh-appel-netpasr-bmq-unsplashrsz_josh-appel-netpasr-bmq-unsplash
Case Study

Sales Rebound

April 1, 2022
Overcoming-ObstaclesOvercoming-Obstacles
Case Study

Keeping Your Business Resilient

March 22, 2022
Case Study

Re-Moving

Sept. 14, 2018
Forming-a-Contingency-Plan-rForming-a-Contingency-Plan-r
Case Study

Forming a Contingency Plan

June 1, 2015
Leadership-Through-AccountabilityLeadership-Through-Accountability
Case Study

Leadership through Accountability

Aug. 1, 2014

Looking for Something?

footer logo Fender Benderfooter logo Fender Bender
The Leading Management and Technical Media Brands Serving the Collision Repair Industry.
Newsletters
The top stories, industry insights and relevant research, assembled by our editors and delivered to your inbox.
Connect
Follow us for the latest industry news and insights.
https://www.facebook.com/pages/FenderBender/355853365430
https://www.linkedin.com/company/696907
https://www.youtube.com/@VehicleServiceandRepair
Affiliated Brands
FLEET MAINTENANCE
RATCHET + WRENCH
MOTOR AGE
PTEN
  • About Us
  • Advertise
  • Do Not Sell or Share
  • Privacy Policy
  • Terms & Conditions
EndeavorB2B Logo
© 2026 All rights reserved.