As part of FenderBender's 20th anniversary celebration sponsored by PPG, we take a look back at the collision repair industry through the eyes of some of its largest influencers. A past president of the National Auto Body Council and chairman of the Collision Industry Conference, George Avery’s expertise and passion for the collision industry is second to none.

A virtual shop tour of Linear Automotive.

Strengthen your shop by learning and growing with your team.

An open door policy and following cues from respected staff members can go a long way in establishing trust with fellow employees.

Use social media to your advantage. At just 26, Jordan Wincek has already landed his dream job as lead painter and has done so by paving his own way in the industry.

Make your position indispensable at your shop by finding ways to set yourself apart.

The recent pileup of lawsuits between shop owners and insurance companies could prompt change in the industry.  For that to happen, it requires more diligence and accountability from collision repair shops, says Doug Irish of CIC.

Finding inspiration from successful entrepreneurs and looking back at past experience can help shape the way you lead. Find a style that works for you and the culture you want to create.

A shop owner's review of the PACE Paint Finishing System.

To help your staff build pride in their work, consider creating a space in the shop that highlights every employee. This will serve as a daily reminder to your team of how much you appreciate their work.

Whether you are creating a business from scratch or reconfiguring your shop's current brand, remember to set your business apart.