The Difficulty of Leadership June 11, 2019 Anna Zeck 2 Comments Why it's ultimately worth putting in the work.Read More
How to Take Extra Time for Customers June 1, 2019 Alayna Baggenstoss No Comments How a former nursing student found success in the automotive industry by focusing on meeting all customer demands.Read More
Sponsored By I-CAR I-CAR's Hands-on Training Enhances the Learning Experience May 31, 2019 No Comments I-CAR’s Even Better training and updated curriculum meets technicians where they’re most comfortable—in the shop, with their own tools, technology and community.Read More
The Merits of Operating on Saturdays May 30, 2019 Kelly Beaton No Comments Greg Roshon, a veteran shop owner in Loveland, Ohio, explains how being open on Saturdays has been valuable to his business.Read More
Sponsored By KECO What is Glue Pull Repair? May 29, 2019 No Comments Increase shop efficiency and eliminate clean-up and finishing work using KECO glue-pulling products and techniques.Read More
Sponsored By 3M The Finest, Most Efficient Paint-Finishing Yet May 28, 2019 No Comments 8000-grade 3M™ Trizact™ Hookit™ Foam Abrasive Discs eliminate compounding and make detailing easier than ever.Read More
Data Laws Changing Terms of Privacy May 28, 2019 Melissa Steinken No Comments Examining how shops can avoid any potential data privacy problems.Read More
Stack Your Corner May 28, 2019 Jason Boggs No Comments Breaking down why your community, and your colleagues, are key to your success.Read More
The Other Side of Marketing Complexity May 28, 2019 Kevin Rains No Comments Tips for making your shop's marketing simple and fun again.Read More
Do Your Due Diligence May 28, 2019 Steve Morris No Comments The key questions to ask to set proper expectations.Read More
Most Beneficial Benefits May 28, 2019 Kelly Beaton No Comments Of all the benefits that can be offered to shop employees, survey findings show they usually respond most favorably to life insurance.Read More
Snap Shop: Showtime Collision Repair Specialists May 27, 2019 Kelly Beaton No Comments Take a virtual tour of a California shop with an attention-grabbing, retro decor.Read More
Exit Interview Tips May 23, 2019 Tess Collins No Comments Here are a few things to keep in mind to avoid liability when conducting an exit interview.Read More
5 Keys for Communicating with Young Technicians May 22, 2019 No Comments If you want to communicate with today’s young employees effectively, it helps to have one-on-one meetings.Read More
Take Advantage of Positive Online Reviews May 9, 2019 No Comments A look at how to use positive online customer reviews to boost your business.Read More
Sponsored By OEC Safety is the No. 1 Service May 8, 2019 No Comments OEC CollisionLink Shop provides the best OEM parts to ensure the safest repair.Read More
Escape the Drama May 2, 2019 Kevin Rains No Comments How to make the leap from rescuer to coach.Read More
Keys for Focusing on Phone Calls May 1, 2019 Ryan Cropper No Comments Examining the value of dedicating specific employees to focus on answering phone calls.Read More
Secrets for Hiring Top CSRs May 1, 2019 Tess Collins No Comments Finding the right customer service representative is key to running a successful business—here are a few places outside the industry to look.Read More
Connecting Work and Home Life April 30, 2019 Alayna Baggenstoss No Comments Kansas shop owner Clay Hoberecht offers insight on how to have a solid work/life balance while leading a business.Read More
Sponsored By CARSTAR Why You Should Give Back to Your Community April 25, 2019 No Comments Participating in charitable community events fosters community, builds relationships and can lead to clients.Read More
How to Deliver Constructive Feedback April 23, 2019 Kelly Beaton No Comments Before offering instructional feedback to employees, it’s important to consider their personality style, so your message doesn’t miss the mark.Read More
The Merits of 3-D Measuring April 17, 2019 Kelly Beaton No Comments If your shop seeks a boost in technician productivity then investing in a 3-D measuring system could make sense.Read More
Learning Evolving Vehicle Technology April 10, 2019 Kelly Beaton No Comments One way to stay abreast of new automotive technology is by partnering with local community college body shop programs.Read More
Snap Shop: Apland’s Auto Body April 10, 2019 Kelly Beaton No Comments Take a virtual tour of an Oregon shop that recently received a facelift courtesy of an extensive remodel.Read More
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