Senior-level leaders not only know how to lead, but also how to stimulate leadership qualities in their employees. So when took over her father's shop, she looked to inspire employees to follow the confidence she displayed as a leader.
To better assist shop owners with their production management, marketing tactics and leadership styles, FenderBender has compiled a short list of essential business-building material from some of its favorite sources.
Michael Soto, 2018 FenderBender Awards nominee and pioneer for his career, traveled from Puerto Rico to the U.S. to start a career with more opportunities. Here have been his keys for becoming a top technician at his shop.
Patrick Leddin, a professor for the managerial studies program at Vanderbilt and a senior consultant for FranklinCovey, bases his seminars and classes around four main tenets of what makes for a great leader. Here's a brief breakdown.
Pay-per-click ad campaigns are nuanced, and the advertisements’ quality scores have a big impact on the effectiveness of the campaign. Here are four things to keep in mind for your digital advertisements.
In the 2018 FenderBender Industry Survey, most shops claimed to charge an hour or less for diagnostics scans. The 30 percent that charges more than one hour, though, post much better profitability numbers.
Leroy Rush, Sherwin-Williams business development manager, and other collision industry veterans share how to eliminate wasted time during the repair process and increase the hours worked on each vehicle.
David Aylor, director for active safety testing for IIHS, sat down with FenderBender to discuss the various classifications of autonomous vehicles and what features collision repair shops need to know about.
When it came to turning a flailing shop around after taking over, Donielle Lopez looked for intimate ways her mom-and-pop shop could find success. As a result of her daily approach to management, she doubled revenue in just one year.