Dealership referrals lead to customers—making connections in your community is a must for growth.
Bringing on someone to run the daily operation of your shop can free you to improve it. Here’s how others have found that person.
A rural Wisconsin shop owner who has focused on training details its benefits to his business.
To better serve the industry and handle ADAS and new tech, industry partnerships and certifications are key.
Scott McKinney, product manager at Bosch, discusses what every shop owner needs to know about ADAS, as well as the future of the ever-growing technology.
Steve Leal, of ProColor Collision, demystifies one of the most vexing industry issues and its ramifications for the aftermarket industry.
FenderBender editor Anna Zeck speaks to Doug Voelzke, owner of Doug's Custom Paint & Body, Inc. and a co-founder of Key Choice Collision.
FenderBender answers all of your questions about following up with customers.
While parts make up roughly 45 percent of the repair order, they can cause 90 percent of repair cycle time delays.