If you want to inspire harmony among employees, it helps to train together, have roundtable discussions together, and take part in charitable events as a team.
In order to brace for increasingly complex vehicle repairs, shop owners must set aside a budget dedicated for extensive training and expansive tooling.
If you want your shop to benefit from relationships with vendors, it’s important that you make time for their representatives each time they visit your facility.
As part of its Even Better curriculum, I-CAR’s new training initiatives include enhancements to its myI-CAR experience, launching a completely revamped online platform for managers and technicians.
Kim Barks, owner of Complete Car & RV Repair, has grown her family’s body shop from a staff of 3 people to a business that does over $2 million in revenue.
One Nevada repair facility provides ample evidence that, by focusing on customer service above all else, a shop can increase revenue regardless of how many DRPs it has.
In this episode of the FenderBender Interview Series, Ryan Cropper, the owner of Able Body Shop in Anchorage, Alaska, provides insight about how shop owners can know when it's an ideal time for them to expand their business.
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