Senior-level leaders not only know how to lead, but also how to stimulate leadership qualities in their employees. So when took over her father's shop, she looked to inspire employees to follow the confidence she displayed as a leader.
To better assist shop owners with their production management, marketing tactics and leadership styles, FenderBender has compiled a short list of essential business-building material from some of its favorite sources.
Michael Soto, 2018 FenderBender Awards nominee and pioneer for his career, traveled from Puerto Rico to the U.S. to start a career with more opportunities. Here have been his keys for becoming a top technician at his shop.
Patrick Leddin, a professor for the managerial studies program at Vanderbilt and a senior consultant for FranklinCovey, bases his seminars and classes around four main tenets of what makes for a great leader. Here's a brief breakdown.
A California shop has been in business for more than 20 years and a large part of their brand’s success has stemmed from partnering with other businesses.
This week, FenderBender highlights the four "X factors" of exceptional leaders, how self-reflection helps you stay motivated, and why it's time to start using social media beyond marketing purposes.
Pay-per-click ad campaigns are nuanced, and the advertisements’ quality scores have a big impact on the effectiveness of the campaign. Here are four things to keep in mind for your digital advertisements.
In the 2018 FenderBender Industry Survey, most shops claimed to charge an hour or less for diagnostics scans. The 30 percent that charges more than one hour, though, post much better profitability numbers.
Leroy Rush, Sherwin-Williams business development manager, and other collision industry veterans share how to eliminate wasted time during the repair process and increase the hours worked on each vehicle.
David Aylor, director for active safety testing for IIHS, sat down with FenderBender to discuss the various classifications of autonomous vehicles and what features collision repair shops need to know about.
In the 2018 FenderBender Industry Survey, shops claim to utilize varying electronic systems in their shops. Here’s how each of those softwares affected profitability.
When it came to turning a flailing shop around after taking over, Donielle Lopez looked for intimate ways her mom-and-pop shop could find success. As a result of her daily approach to management, she doubled revenue in just one year.
There are several factors that could be negatively impacting your shop’s CSI score. Here’s a list of six mistakes to avoid in order to gain 100 percent satisfaction across the board.
This week, FenderBender highlights how to properly staff your business, 10 digital marketing tools you can start to use immediately, and how to make your business more inspiring.
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