As the technician shortage continues, learn how to best advertise your job openings to qualified, potential hires.

Jim Kronick increased his shop’s efficiency from 175 percent to 268 percent by taking time to gain feedback from his team.

An expert from Southwest Airlines—renowned for its drive to satisfy customers—spoke with FenderBender on how to make customer service a high standard in your shop.

How writing down your goals can lead to success.

David Williams volunteer experience and passion for caring helped him turn unexpected changes into a profit—here’s how.

G&C Auto Body went from not tracking how much was spent on equipment purchases to creating an effective gameplan of research and budgeting for tools.

Take a virtual tour of Hopkins Auto Body, which is segmented for top-notch efficiency.

Lessons from a legendary New York restaurateur.

How to find great talent in unexpected places.

Change is inevitable, but how you react to it is up to you.

As part of FenderBender's 20th anniversary celebration sponsored by PPG, we take a look back at the collision repair industry through the eyes of some of its largest influencers. Tim Adelmann started his career as a partner with ABRA Auto Body & Glass in 1984 and has been with the company through several decades of growth and development.

Take a virtual tour of Pronto Body Shop, a shop that's in tune with its neighborhood.

A Mississippi shop owner reviews a filtering solution for cleaning paint guns.

A New Jersey shop owner reviews a mobile production app.

Experience in the field isn’t always necessary, especially for front office and customer-facing jobs. Find out what’s important to you in someone that’s working with your customers and find ways to identify those skills in interviews

With heavy-duty collision behind the automotive industry, a task force formed to create repair procedures that could hold up in court. An independent shop CFO explains the importance.