It is no wonder that the coming of a new year became associated with making resolutions. The new year is a blank slate, it’s restarting the clock, it’s 365 new opportunities. For those wishing to make a change, it’s the perfect time.
But if I may make an argument for spring as the perfect time to make a change, the metaphors are pretty handy. It’s the rebirth of life after a long period of dormancy. It’s ever-lengthening days and the return to the outdoors. If you’re a baseball fan like myself, it means Opening Day and the boundless optimism of everyone being tied for first place.
Maybe this falls flat to those of you for whom the change of the seasons is less drastic. I’m a nearly life-long Midwesterner; I detest winter and don’t feel truly myself until it’s over. Spring is a time to be cherished—it means everything is getting better.
Whenever you choose, there’s never a bad time to make some improvements. Use whatever rationale you like. Maybe it’s something you’ll find in these pages.
This month, FenderBender brings you into the world of the technician in our main feature story. Shop owners know a skilled technician when they see one, but having skills is only half the battle. What are techs looking for in an employer? And what can you find in techs that are an indicator of success?
Elsewhere in FenderBender, you’ll read about G&C Auto Body owner Shawn Crozat. G&C is a family-owned business of more than five decades, and Shawn has helped it grow into one of the largest family-owned MSOs in the country. We think you’ll find his philosophies and strategies enlightening.
You’ll also find a primer on working with a remote diagnostics provider. There are tips for how to reward your employees and for reaching the customers you’re going after. We hope you find it all useful for making your shop whatever you want it to be. Thank you for your continued support of FenderBender.
