Optronics International is celebrating
its 40th anniversary in 2012 by
marking the completion of two major
changes in the way it conducts business
that will greatly enhance their high
level of customer service.
“In 2011, Optronics implemented a state
of the art warehouse managed software
package utilizing radio frequency (RF)
technology through Honeywell hand held
computers. This has created a
paperless operation at all of our North
American facilities,” stated Ken Smith,
Director of Operations for Optronics.
“This technology streamlined every
process related to our operation, from
receiving, production, order processing
and shipping.”
“Our RF system allows Optronics to
handle inventory and customer orders
more accurately and efficiently, making
product available for shipment more
quickly,” said Marcus Hester, Director
of Sales and Marketing for Optronics.
“The end result is faster processing of
orders and better service to our
customers who receive the product they
need when they need it.”
Also in 2011, Optronics implemented one
of the most globally prominent ERP
business systems available, SAP. “SAP,
while challenging to implement, better
documents and controls the processes we
already use to ensure consistent
production, inventory control, order
processing, shipping and billing,” said
Brett Johnson, President/CEO of
Optronics. “SAP supports our core value
of efficiency, which benefits our
customers and employees.”
