Optronics celebrates 40 years, invests in technology

Optronics International is celebrating its 40th anniversary in 2012 by marking the completion of two major changes in the way it conducts business that will greatly enhance their high level of customer service.
Jan. 1, 2020
Optronics International is celebrating its 40th anniversary in 2012 by marking the completion of two major changes in the way it conducts business that will greatly enhance their high level of customer service.

“In 2011, Optronics implemented a state of the art warehouse managed software package utilizing radio frequency (RF) technology through Honeywell hand held computers. This has created a paperless operation at all of our North American facilities,” stated Ken Smith, Director of Operations for Optronics. “This technology streamlined every process related to our operation, from receiving, production, order processing and shipping.”

“Our RF system allows Optronics to handle inventory and customer orders more accurately and efficiently, making product available for shipment more quickly,” said Marcus Hester, Director of Sales and Marketing for Optronics. “The end result is faster processing of orders and better service to our customers who receive the product they need when they need it.”

Also in 2011, Optronics implemented one of the most globally prominent ERP business systems available, SAP. “SAP, while challenging to implement, better documents and controls the processes we already use to ensure consistent production, inventory control, order processing, shipping and billing,” said Brett Johnson, President/CEO of Optronics. “SAP supports our core value of efficiency, which benefits our customers and employees.”

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