DuPont Performance Coatings (DPC) will sponsor and facilitate four training courses during NACE and SEMA this fall.
Like this article? Sign up to receive our weekly news blasts here.The following events are scheduled for NACE Oct. 10-13:
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Improving Closing Ratio for Customer Pay Work
Oct. 10, from 8:30 to 11:30am.
This course will aid attendees in closing the more difficult to sell price-driven customer pay repairs and will be facilitated by Steve Trapp from DuPont Performance Coatings and Robert Rick from RR & CustomSolutions, whose expertise is in marketing and sales strategies.
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Strategies for Implementing Best Practices / SOP’s
Oct. 13, from 8:30 to 10:00 am.
This course will give attendees tips on developing and then sustaining the use of best practices for administrative and production processes. This session will be facilitated by Trapp and Mike Anderson from CollisionAdvice who has successfully deployed SOP’s in numerous repair centers globally.
The following events are scheduled for SEMA on Oct. 31:
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Marketing to Consumers
Oct. 31, from 12:30 to 2:30 pm.
This course will give tips on how to target the end consumer with marketing strategies to generate more qualified drive-in traffic and repair volume. This session will be facilitated by Trapp and Robert Rick. -
Enabling Flow
Oct. 31, from 3:00 to 5:00 pm.
This course will explore how to enable and level out work flow by implementing optimal flow within a department and then interconnecting the departments. This session will be facilitated by Trapp and John Sweigart, a multi-shop owner of True Collision Center’s (formerly The Body Shop@) who consults on implementing lean concepts in the collision repair and other industries.
“DuPont Performance Coatings is committed to helping the collision industry continue to expand its knowledge of best practices by providing industry- leading value added services. Creating these four new courses is an example of that commitment,” said Trapp, “The courses provide insights on how we can help repairers drive more work to their door and how we can assist repairers in pulling more work through their door.”
To register for the courses, visit www.naceexpo.com and www.semashow.com.
To access additional education courses available from DuPont Performance Coatings, view the current nationwide DuPont Performance Services course schedule at www.pc.dupont.com.
To learn more about DuPont Performance Services, contact your local DPC sales representative or visit www.pc.dupont.com.
