A new workshop sponsored by the University of the Aftermarket will provide aftermarket professionals with the skills and tools needed to increase employee productivity and to positively influence core business goals. The workshop, "Balancing Objectives and Measurements," will be held Aug. 21-22 in Troy, Mich., on the university's campus.
This multi-faced leadership course, led by Chuck Udell, senior partner at Essential Action Design Group, will teach participants powerful analysis techniques to meet any objectives and is designed specifically for aftermarket businesses that are challenged to meet their with fewer resources. Participants will learn target setting and analysis capabilities within the three clarities: clarity of direction, clarity of structure and clarity of measurement.
The workshop will provide take-away tools, forms and aids to assist in the development of tasks, budgets, measurements, opportunities and individual employee performance reviews.
The "Balancing Objectives and Measurements" workshop will take place at the Detroit-area campus of Northwood University, 1900 W. Big Beaver Road, Suite 200, Troy. For more information and to enroll in one or both workshops, call (800) 551-2882 or visit the University of the Aftermarket's Web site.
Continuing education units earned through the University of the Aftermarket can be applied toward a professional designation such as Automotive Aftermarket Professional (AAP) and Master Automotive Aftermarket Professional (MAAP).
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