Special coverage of Fusion '07

Fusion '07 gave the Automotive Distribution Network (ADN) its first chance to showcase itself and address issues in the aftermarket in a public setting since Parts Plus and Independent Auto Parts of America (IAPA) merged in 2005. The conference in Las Vegas featured a number of speakers and presentations as well as a Vendor Forum, which allowed ADN members to discuss daily concerns with various aftermarket leaders.

The editors of Aftermarket Business are pleased to share the issues raised and topics discussed throughout ADN's conference. Additional coverage of the conference's highlight, the Vendor Forum, will be presented in the April issue of Aftermarket Business.

Hybrid service not as elusive as some say

Product pricing is multi-dimensional issue

Fusion '07 Vendor Forum participants seek healthy service channel, quality parts

Effectively communicating means quickly addressing all problems

Parts providers, repairers benefit through better understanding of each other

Generation gap forces businesses to rethink customer service approach

Fact-based technician sales will enhance the bottom line

Helping your customers help themselves

A Manufacturer’s Exposition also let ADN members and their vendor partners discuss business during the convention. Participating vendors are listed here.