Mitchell 1 will hold this year's third and final Shop
Management System Training Workshop Oct. 13-15, in San
Diego, Calif. at the Manchester Grand Hyatt, located at
One Market Place. The training workshop is designed for
those who have previously established competence using
their shop management software and now want to learn
more advanced capabilities, better methods and
shortcuts.
This two day session will guide users through all
levels of functionality in the Mitchell 1 Manager and
ManagerPlus system. Instructors will explore program
setup values, inventory, reporting, best practices and
advanced transactions, as well as integration with
aftermarket cataloging. Attendees will also learn about
the new Mitchell 1 SocialCRM™ customer retention and new
customer acquisition service during a relaxed evening
reception.
The workshop will be led by John Dwulet, senior product
manager for Mitchell 1’s management software solutions,
and Tim McDonnell, national training manager, who have
30 years of combined Manager and ManagerPlus training
experience. Mitchell 1 support personnel will also be on
hand. Attendees can expect lively discussions on how to
use the management system to energize their business,
increase profits and boost productivity.
“This advanced training workshop turns existing shop
management system customers into power-users who get the
most out of their software and business,” said Dwulet.
“The sessions will uncover strategies allowing attendees
to compete successfully against dealerships; maximizing
their maintenance and repair opportunities and further
the relationship with the customer. Each time we conduct
a workshop, we repeatedly hear similar comments, such as
‘the workshop opened my eyes to new ways of doing things
that have really helped me in my business.’ No matter
how long you have had the software, you learn there are
better and more efficient methods to operate the day-
to-day business.”
PLEASE NOTE: While the workshop materials and general
discussion reflect the 5.9 version software, we will
also be referencing the new SE 6.4 version where
applicable. Since the majority of product functionality
is identical, we trust that all attendees will benefit
from this training experience, regardless of the version
being used.
At the end of each workshop, AMI Course Completion forms
will be handed out to those attendees who wish to pursue
AMI credits. Students completing this course will be
rewarded 30 credits toward the Accredited Automotive
Manager (AAM) designation.
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Attendees will be welcomed by a cocktail reception on
Thursday, Oct. 13 from 6:00 - 8:00 p.m. Workshop
sessions run from 8:00 a.m. - 5:00 p.m., on Friday, Oct.
14 and Saturday, Oct. 15. The registration fee is $200
per attendee, plus applicable tax, and covers seminars,
continental breakfast, lunch and refreshments each day.
Participants are responsible for transportation to San
Diego and hotel accommodations.
Attendees may reserve rooms at the Manchester Grand
Hyatt and receive Mitchell 1’s special hotel rate by
mentioning
Mitchell 1/ShopKey Manager Training when making the
reservation by calling 619-232-1234.
For more information or to register for Mitchell 1’s
Management System Training Workshop, visit www.buymitchell1.com. Registration
must be completed by Thursday, Sept. 29, 2011.
