Delphi has announced that three new training courses have been
added to its leader-led training curriculum to address
servicing the latest technologies entering the aftermarket.
Diagnosing and repairing fuel systems (available Summer 2011),
hybrid electric vehicles – diagnosis and repair (available
Fall 2011), and diagnosing and repairing light duty diesel
engine systems (available Winter 2011) will provide
technicians a unique hands-on opportunity to learn the latest
repair tips and techniques for these increasingly complex
vehicle systems.
In addition, eleven of Delphi’s most popular leader-led
courses have been updated to reflect changes in vehicle
technologies and allow technicians an insider’s view into
real-world repair situations.
“Education can make the difference between successful
repairs or comebacks,” said Frank Ordoñez, president, Delphi
Product & Service Solutions. “Vehicle technology will continue
to march forward and aftermarket technicians need to be ready
to address these complex systems. It’s critical in the
aftermarket we develop and foster a culture of education. To
help drive the success of the industry, it is necessary all
channel partners have some type of training or education
available to supplement traditional career and technical
educational programs. This is especially important when
shifting economic conditions can impact public programs.”
Delphi has provided training programs to technicians,
shop owners and countermen for more than 12 years. Whether a
Ford, Toyota, Volkswagen or Honda, Delphi knows each vehicle’s
DNA and delivers training programs to service all vehicles –
regardless of make or model. In 2010 alone, the training
program experienced an approximately 15 percent increase in
attendance. Courses are driven not only by market trends, but
customer feedback. It’s their feedback that has helped develop
Delphi’s comprehensive program.
PAGE 2 Delphi also offers a
web-based Learning Management System allowing technicians to
learn online at their own schedule and pace. There are 14
modules available with nine new courses being introduced
throughout 2011. Delphi also launched a webinar series in
2011. These 45 minute sessions include a 15 minute question
and answer session focusing on a variety of topics. The most
recent webinar was on MODE $06 data analysis.
Delphi also announced in March it is helping to create
a dream come true for one lucky technician this year with its
“Win the Delphi Dream Shop” giveaway. The giveaway, to be
announced at the Automotive Aftermarket Products Expo (AAPEX)
in November 2011, will provide one technician Delphi parts,
tools, equipment and training to help them upgrade their
current shop or build their own Dream Shop. The prize is part
of Delphi’s third-annual Destination: Victory Lane promotion
“The Delphi Dream Shop is another way to ‘give back’
to our customers. We are pleased to offer a chance for one
technician to open their own shop; start off on the right foot
with the parts, tools and training they will need for
success. As the company that makes the parts cars are born
with, we have a passion for the industry and a desire to help
technicians in their day-to-day responsibilities,” said
Ordoñez.
For more information visit www.delphi.com.
